Environmental Services / Custodial Operations Manager 2

Sodexo is a global leader in providing integrated facilities management and food services. Known for its commitment to improving the quality of life, Sodexo partners with organizations around the world to deliver customized solutions that enhance the work and life experience of clients and their communities. Operating across various industries including healthcare, education, and corporate sectors, Sodexo prides itself on its strong values of diversity, inclusion, and respect for individuals. At the heart of the company’s mission is its dedication to fostering environments where employees feel valued, respected, and empowered to contribute their unique perspectives and talents. This culture of inclusivity is reflected in Sodexo’s approach to equal employment opportunities, ensuring a fair and supportive workplace for all, regardless of race, gender, age, or other protected characteristics.

This position is for the 2nd-Shift Environmental Services / Custodial Operations Manager 2 at Hillcrest Medical Center, located in Tulsa, Oklahoma. Hillcrest Medical Center is a highly respected 656-bed hospital known for its exceptional care services, including housing the state’s largest dedicated heart hospital. The role is essential in maintaining a safe, clean, and well-managed environment for patients, visitors, and staff, contributing directly to the hospital’s reputation for excellence.

As an Environmental Services / Custodial Operations Manager, you will take on a leadership role responsible for the overall management and operational success of the hospital’s housekeeping and custodial services during the second shift (3:00pm to 11:00pm). The role involves managing a team dedicated to maintaining high standards of cleanliness and infection control, crucial in a healthcare setting. Collaboration with departments such as Infectious Control and the Environment of Care Committee will be key responsibilities, enabling you to influence policies and practices that ensure patient safety.

Your efforts will be focused on driving client and patient satisfaction scores, utilizing your expertise to balance operational efficiency with outstanding customer service. Supporting a diverse and inclusive workforce, you will lead a team motivated to surpass performance expectations in technical service execution and overall patient environment quality. A strong financial acumen and budgeting skills are imperative, as you will manage resources effectively to meet these objectives.

This is a challenging yet rewarding opportunity for candidates who have demonstrated management experience in healthcare housekeeping or custodial services, particularly in compliance with HCAHPS and Joint Commission standards. Proficiency with technology and an understanding of multilingual workforce dynamics, including Spanish language capabilities, will be advantageous. The position offers competitive compensation based on experience and qualifications, along with a comprehensive benefits package.