Environmental Services / Custodial Operations Manager 1

Sodexo is a global leader in providing quality food services, catering, facilities management, and integrated solutions with a strong commitment to improving the quality of life for the communities it serves. Operating in numerous sectors including healthcare, education, and corporate environments, Sodexo focuses on creating better everyday experiences for both customers and employees alike. The company values diversity and inclusion, ensuring fair and respectful treatment of all employees while fostering a collaborative and supportive workplace culture. Sodexo believes in driving positive social, environmental, and economic impact in every community it touches. The healthcare division of Sodexo specializes in supporting hospitals and medical facilities with innovative housekeeping and environmental services that are critical to patient care and safety.

The role of Operations Manager for Environmental Services at Jefferson for Kennedy Health in Cherry Hill, New Jersey, is a crucial leadership position within Sodexo's healthcare team. This particular unit is a 200-bed hospital, and the Operations Manager will oversee approximately 53 Environmental Service and Linen Associates along with two managerial peers. This is a day-shift role starting at 6:30 am, with some rotating weekends and holiday shifts, demanding flexibility and strong organizational skills. The successful candidate will be entrusted to enhance client and patient satisfaction through effective team leadership and operational excellence. The role requires proactive engagement with clients, employees, and hospital staff to ensure a clean, safe, and welcoming environment for patients, visitors, and employees alike.

This position places a heavy emphasis on communication, coordination with infection control teams, and leading departmental projects and initiatives to meet hospital standards and regulatory requirements. Managing the Unit Operating System effectively is key to maintaining operational flow and service quality. As a healthcare environmental services leader, the Operations Manager fosters an inclusive workforce, promoting diversity and equal opportunity. They are expected to motivate and develop their team toward consistently exceeding client expectations in service delivery. The role is also tailored for professionals with strong leadership skills who can operate independently to advance programs, meet project deadlines, and ensure safety and compliance metrics are achieved.

Sodexo offers a competitive compensation package that is equitable and based partially on a candidate’s education level and relevant experience. This package includes a comprehensive benefits plan to support employee well-being and career development. The firm encourages career growth and offers tuition reimbursement, underscoring its investment in employee advancement. By joining Sodexo as an Operations Manager in Environmental Services, candidates will play an integral role in enhancing the patient experience through superior cleanliness and safety practices, ultimately contributing to the overall excellence of healthcare delivery at Jefferson for Kennedy Health.