Entertainment Manager, Disney Event Group (Seasonal)

Kissimmee, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $56,700.00 - $76,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

savings plan

Educational opportunities

Paid Time Off

bonus eligibility

Long-term incentives

employee perks

Job Description

Walt Disney World Resort, located in Lake Buena Vista, Florida, is one of the most iconic and beloved entertainment complexes in the world. Known globally as a premier destination for family vacations, immersive experiences, and unparalleled entertainment, Walt Disney World Resort encompasses multiple theme parks, hotels, and recreational venues. This vast and dynamic environment is renowned for its commitment to creativity, storytelling, and delivering magical moments to millions of guests each year. As part of the Walt Disney Company, the Resort maintains a strong dedication to innovation, customer service excellence, and employee development, fostering a vibrant workplace for thousands of cast members across various disciplines and roles.

The role of Entertainment Manager within Disney Meetings & Events is a pivotal position that supports the Disney Event Group Entertainment Operations and Production teams. Reporting directly to the Producer of Entertainment and Production, the Entertainment Manager is entrusted with the oversight, coordination, and presentation of entertainment offerings at conventions and events throughout Walt Disney World Parks and Resorts. This position is based on-site in Florida and requires a dynamic leader capable of managing multiple aspects of live entertainment production. The Entertainment Manager ensures that all entertainment elements, ranging from characters and stage shows to atmospheric entertainment, are delivered with the highest quality and aligned with Disney's creative vision and guest experience standards.

This role demands a comprehensive understanding of the entertainment production process, including artist management, technical coordination, scheduling, costuming, cosmetology, and scenic design. The Entertainment Manager works closely with performers, technicians, clients, partners, and other Disney departments to guarantee seamless show execution. This position also involves labor tracking, payroll oversight, and compliance with various union agreements such as AEA, AFM, IATSE, and Service Trades Union contracts. Moreover, the Entertainment Manager plays a crucial role in upholding Disney's commitment to creating magical and memorable events that exceed guest and client expectations.

Candidates for this role should possess strong leadership capabilities, including problem-solving, decision-making, and negotiation skills. They must be able to thrive in a fast-paced, collaborative environment while managing multiple projects and disciplines simultaneously. Proficiency in software applications such as Microsoft Office and other relevant tools is essential to facilitate scheduling, reporting, and communication. The position also requires flexibility regarding working hours, including nights, weekends, and holidays, to support live event demands.

Walt Disney World Resort offers a competitive salary range for this position between $56,700 and $76,000 annually, with compensation also potentially including bonuses and long-term incentives. Aside from financial rewards, Disney provides comprehensive benefits including health insurance, savings plans, educational opportunities, and unique perks exclusive to Disney employees. The Entertainment Manager role is an excellent opportunity for experienced professionals passionate about live entertainment, event production, and the Disney brand to contribute to an extraordinary guest experience in a world-class entertainment setting.

Job Requirements

Bachelor's degree or equivalent
Minimum 5 years relevant experience
Ability to manage multiple projects in a fast-paced environment
Strong leadership and decision-making skills
Proficiency in Microsoft Office and relevant software
Understanding of labor scheduling and payroll management
Ability to work flexible hours including nights, weekends, and holidays
Knowledge of union contracts and collective bargaining agreements
Excellent communication and interpersonal skills
Problem-solving and negotiation abilities

Job Qualifications

Bachelor's degree in hospitality management, arts related field, or equivalent
Minimum 5 years experience in stage management, production, creative direction, technical disciplines or hospitality
Demonstrated meetings and events experience or equivalent
Knowledge of convention entertainment show production and entertainment operations
Proficiency with Microsoft Office Excel, Word, PowerPoint, Outlook, and internet
Working knowledge of Walt Disney World collective bargaining agreements including AEA, AFM, IATSE, and Service Trades Union contracts
Strong leadership, problem-solving, influencing, negotiating, coaching, and mentoring skills
Excellent verbal and written communication skills
Ability to work in a team environment with positive interpersonal skills
Adaptability to various working environments

Job Duties

Oversee entertainment offerings in conventions and events including characters, stage shows, and atmosphere entertainment
Coordinate and present convention shows integrating and supervising all event/show elements including performers, technicians, costuming, cosmetology and scenic decor
Supervise performers and technicians while partnering with clients, departments, teams, and business units
Maintain creative intent and vision throughout events and live entertainment offerings
Manage scheduling, payment, labor tracking, and reporting tools
Provide oversight of day-to-day schedules and time sheets
Interact with clients and guests to exceed expectations