Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,100.00 - $99,400.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K contribution
Paid Time Off
Employee Discounts
free park admission
Job Description
Hersheypark Entertainment Complex is a premier entertainment destination located in Hershey, Pennsylvania. Renowned for its award-winning facilities, the complex includes the expansive Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. This vibrant complex offers a variety of experiences ranging from thrilling roller coaster rides and live entertainment to exhilarating Hershey Bears hockey games and unique seasonal events. As part of Hershey Entertainment & Resorts, the complex is not only a hub for fun and adventure but also a community-focused employer that values excellence, teamwork, and guest satisfaction. The company fosters a dynamic work environment where team members enjoy a range of benefits including medical, dental, and vision insurance starting shortly after employment, 401(k) contributions, paid time off, and exclusive discounts and access to the park and its attractions.
The role of the Culinary Operations Manager at Hersheypark Entertainment Complex is a critical leadership position responsible for overseeing the culinary services across multiple venues within the complex including Hersheypark, The Chocolatier, Hersheypark Stadium, Hershey Theatre, and GIANT Center. This full-time role involves leading and managing the culinary team to ensure exceptional food quality and presentation, adhering to guest expectations and company standards. The manager will oversee the day-to-day operations of food production, menu design, recipe development, costing and analysis, and ensure all offerings reflect Hershey Entertainment & Resorts' commitment to culinary excellence. Additionally, the manager will direct and participate in strategic menu planning, implement safety and sanitation practices to comply with regulatory standards, and foster employee growth through coaching and mentoring. This position demands a high level of expertise, experience, and leadership ability to drive the complex’s culinary vision forward and maintain its reputation as a culinary destination. With significant supervisory responsibilities, this position requires collaboration with various teams including Food and Beverage, Procurement, and operational management. Team members will enjoy a rewarding career with career development opportunities, competitive compensation, and the chance to contribute to an iconic entertainment complex known for its exciting attractions and community-centered values.
The role of the Culinary Operations Manager at Hersheypark Entertainment Complex is a critical leadership position responsible for overseeing the culinary services across multiple venues within the complex including Hersheypark, The Chocolatier, Hersheypark Stadium, Hershey Theatre, and GIANT Center. This full-time role involves leading and managing the culinary team to ensure exceptional food quality and presentation, adhering to guest expectations and company standards. The manager will oversee the day-to-day operations of food production, menu design, recipe development, costing and analysis, and ensure all offerings reflect Hershey Entertainment & Resorts' commitment to culinary excellence. Additionally, the manager will direct and participate in strategic menu planning, implement safety and sanitation practices to comply with regulatory standards, and foster employee growth through coaching and mentoring. This position demands a high level of expertise, experience, and leadership ability to drive the complex’s culinary vision forward and maintain its reputation as a culinary destination. With significant supervisory responsibilities, this position requires collaboration with various teams including Food and Beverage, Procurement, and operational management. Team members will enjoy a rewarding career with career development opportunities, competitive compensation, and the chance to contribute to an iconic entertainment complex known for its exciting attractions and community-centered values.
Job Requirements
- Must be 18 years of age or older
- associate's degree in culinary arts or culinary management or 20 years of experience in lieu of education
- minimum of 10 years of experience in food and beverage, amusement park, hospitality/tourism, or sports/entertainment
- minimum of 8 years of supervisory experience
- must have a valid driver's license
- must obtain ServSafe Allergen Food Safety Certification
- must obtain ServSafe Manager Food Safety Certification
Job Qualifications
- Associate's degree in Culinary Arts or Culinary Management or 20 years of experience in lieu of education
- must be 18 years of age or older
- minimum of 10 years of experience in Food & Beverage, Amusement Park, Hospitality/Tourism, or Sports/Entertainment
- minimum of 8 years of supervisory experience
- must have a valid driver's license
- must obtain ServSafe Allergen Food Safety Certification
- must obtain ServSafe Manager Food Safety Certification
Job Duties
- Oversee day-to-day operations of Hersheypark Entertainment Complex culinary operations
- plan and direct food production and build teams to ensure quality, standards and guest expectations are met on a daily basis
- direct and oversee menu planning strategy across all Complex food outlets
- coordinate with division leaders to ensure consistency and harmony with food themes, sourcing, standardization, and presentation of food items
- develop new recipes and presentations to continuously showcase Hershey Entertainment & Resorts as a culinary destination
- lead the execution of special projects and presentations to ensure exceptional quality for all culinary creations
- establish and implement kitchen safety and sanitation practices to ensure compliance with all local, state, and federal regulations
- establish regular procedures for auditing and documenting safety inspections
- direct the selection, training, development, and evaluation of employees and managers in the Culinary team
- develop and execute effective long-range strategic staffing plans for all outlets and production operations
- develop employees through effective coaching and mentoring
- serve as subject matter expert to provide consistent and effective feedback and apply standards for production
- work closely with the Food and Beverage team, HE&R Partners and Procurement team in support of operations
- attend and participate at various meetings and serve on MOD rotations
- represent Hershey Entertainment & Resorts at industry events to support and enhance the company image and brand
- perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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