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ENT/Allergy-Receptionist-FT

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
Flexible

Job Description

Murfreesboro Medical Clinic (MMC) is a reputable healthcare establishment dedicated to providing exceptional medical services to the community of Middle Tennessee. Specializing in a wide range of medical and surgical care, MMC has earned a strong reputation for its progressive approach to advances in medicine, responsiveness to patient and community needs, and collaborative spirit with other healthcare providers. The clinic prides itself on maintaining a professional, ethical, and socially responsible environment while fostering a team-oriented management style and positive workplace culture. MMC's mission centers on continuous improvement in community health, delivering accessible and cost-effective care while emphasizing patient-centered treatment and... Show More

Job Requirements

  • High school diploma or GED
  • experience preferred but not required

Job Qualifications

  • High school diploma or GED
  • excellent customer service skills
  • strong skills in communicating effectively with co-workers, providers, and patients
  • ability to conduct daily functions in an appropriate, professional, and compassionate manner
  • ability to manage/prioritize multiple tasks in an efficient and timely manner
  • teamwork attitude
  • flexibility to respond to changing demands
  • ability to react calmly and competently in stressful situations
  • effectively utilize computer systems and programs necessary to complete daily tasks

Job Duties

  • Represent MMC in a courteous and professional manner
  • greet guests and incoming calls in a polite, prompt, and helpful manner
  • take accurate messages which include all required information
  • process voicemails and faxes
  • be at your workstation on time and prepared to start the day
  • email communication is utilized in this department for important messages and updates, staff members are expected to read emails frequently
  • be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
  • prepare and process fee tickets, patient forms, etc. for patient appointments prior to appointment date and any other requests indicated on the fee ticket
  • schedule appointments to include detailed information
  • maintain and update current information on physicians' schedules ensuring that patients are scheduled properly and appointments confirmed
  • collect co-payments, deductibles, co-insurance, or other patient responsible balances when necessary
  • correctly file fee tickets, stock copier, empty shred box, stock reminder cards, doctor cards, and other items needed daily
  • correctly process payments and receipts
  • prepare daily deposit and maintain cash bag/Phreesia balance
  • provide prompt, efficient, and accurate patient service
  • meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
  • keep your work area and the clinic clean
  • be knowledgeable of and adhere to all HIPAA and OSHA guidelines
  • be knowledgeable of and adhere to all MMC policies and procedures
  • with instruction, perform other duties as required or assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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