Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Flexible
Job Description
Murfreesboro Medical Clinic (MMC) is a reputable healthcare establishment dedicated to providing exceptional medical services to the community of Middle Tennessee. Specializing in a wide range of medical and surgical care, MMC has earned a strong reputation for its progressive approach to advances in medicine, responsiveness to patient and community needs, and collaborative spirit with other healthcare providers. The clinic prides itself on maintaining a professional, ethical, and socially responsible environment while fostering a team-oriented management style and positive workplace culture. MMC's mission centers on continuous improvement in community health, delivering accessible and cost-effective care while emphasizing patient-centered treatment and... Show More
Job Requirements
- High school diploma or GED
- experience preferred but not required
Job Qualifications
- High school diploma or GED
- excellent customer service skills
- strong skills in communicating effectively with co-workers, providers, and patients
- ability to conduct daily functions in an appropriate, professional, and compassionate manner
- ability to manage/prioritize multiple tasks in an efficient and timely manner
- teamwork attitude
- flexibility to respond to changing demands
- ability to react calmly and competently in stressful situations
- effectively utilize computer systems and programs necessary to complete daily tasks
Job Duties
- Represent MMC in a courteous and professional manner
- greet guests and incoming calls in a polite, prompt, and helpful manner
- take accurate messages which include all required information
- process voicemails and faxes
- be at your workstation on time and prepared to start the day
- email communication is utilized in this department for important messages and updates, staff members are expected to read emails frequently
- be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
- prepare and process fee tickets, patient forms, etc. for patient appointments prior to appointment date and any other requests indicated on the fee ticket
- schedule appointments to include detailed information
- maintain and update current information on physicians' schedules ensuring that patients are scheduled properly and appointments confirmed
- collect co-payments, deductibles, co-insurance, or other patient responsible balances when necessary
- correctly file fee tickets, stock copier, empty shred box, stock reminder cards, doctor cards, and other items needed daily
- correctly process payments and receipts
- prepare daily deposit and maintain cash bag/Phreesia balance
- provide prompt, efficient, and accurate patient service
- meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- keep your work area and the clinic clean
- be knowledgeable of and adhere to all HIPAA and OSHA guidelines
- be knowledgeable of and adhere to all MMC policies and procedures
- with instruction, perform other duties as required or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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