Engineer

The Hilton Garden Inn Warwick is a member of the esteemed MCR family, which stands as the third-largest hotel owner-operator in the United States. Founded in 2006, MCR has quickly established itself as a leader in the hospitality industry by operating a diverse portfolio of 148 premium-branded hotels comprising over 22,000 guestrooms across 37 states and 106 cities. MCR's presence is bolstered by more than 7,000 team members nationwide, managing properties under nine Marriott brands, eight Hilton brands, as well as several independent hotels. The company has earned numerous accolades including Fast Company’s 10 Most Innovative Travel Companies of 2020, the Marriott Partnership Circle Award, and the Hilton Legacy Award for Top Performer, demonstrating its commitment to excellence and innovation in hotel management.

The Hilton Garden Inn Warwick prides itself on providing a welcoming, clean, well-organized, and safe environment that ensures guests have an exceptional hospitality experience. Upholding the brand and operational standards of MCR, this hotel focuses on consistency, product quality, and teamwork among its staff, setting a high standard for guest satisfaction.

This particular role is for an Engineer at the Hilton Garden Inn Warwick who is integral to maintaining the quality and safety of the hotel’s facilities. The position contributes directly to the guest experience by ensuring all repair requests are promptly addressed and preventative maintenance is performed on schedule. The Engineer will conduct property walk-throughs at shift changes, maintain cleanliness and organization in maintenance areas, and adhere strictly to safety and health codes including those for pools and spas. This role requires an individual who is adaptable, has a can-do attitude, and is eager to collaborate within a team to provide a top-tier guest experience.

Moreover, the Engineer is expected to have a detailed knowledge of the hotel's operations, be responsive to any emergency or maintenance issues, and document work completion accurately using an electronic work order system. Strong communication skills and a solid grasp of hotel technology are crucial for effectively handling guest interactions and coordinating with various departments. This role demands physical stamina and the ability to perform tasks involving climbing, balancing, stooping, kneeling, crawling, standing, walking, repetitive motions, and lifting over 50 pounds.

The work environment is dynamic, requiring flexibility in scheduling which may include evenings, nights, weekends, and holidays. The company offers its team members an encouraging work setting where career advancement and upward mobility are prioritized. In addition to a competitive salary, the Hilton Garden Inn Warwick provides excellent benefits including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, and insurance coverage after 30 days of full-time employment.

Overall, an Engineer at Hilton Garden Inn Warwick is a vital team member who ensures that guests experience both high-quality service and a safe, pristine environment, thereby supporting MCR's mission to be a premier hotel operator nationally.