Employee Dining Room Busperson - MGM Springfield

MGM Resorts International is a world-renowned hospitality and entertainment company known for its vibrant and dynamic resorts that offer unparalleled experiences to guests. Located in various exciting destinations, MGM Resorts brings together a unique blend of luxury, entertainment, and hospitality. Serving millions of guests annually, the company aims to create extraordinary moments through its diverse offerings, including luxurious accommodations, world-class dining, shopping, and entertainment experiences. MGM Resorts prides itself on fostering an inclusive and collaborative work environment where employees are motivated to deliver exceptional service and create memorable experiences for guests.

Within this esteemed company, the role of an EDR Busser is a fundamental part of maintaining the high standards MGM Resorts is known for. Hired within the resort’s dining establishments, the EDR Busser plays a crucial role in ensuring that the restaurant environment remains immaculate and inviting for every guest. The position is based in Springfield, Massachusetts, with a competitive starting wage of $18.05 per hour, reflecting MGM Resorts' commitment to rewarding employees fairly while offering opportunities for growth and engagement.

The EDR Busser is responsible for maintaining cleanliness and stock levels in the entire restaurant, which includes the dining room, storerooms, food pick-up area, and beverage station. This position demands a keen eye for detail, high energy, and excellent teamwork skills as the EDR Busser works closely with servers, hosts, and management to ensure smooth operations and guest satisfaction. The daily tasks require the individual to polish flatware, set tables with all necessary items, clear and sanitize tables and chairs, and assist with the quick turnover of tables by coordinating with the service team efficiently. Additionally, serving beverages such as water, coffee, and soft drinks and maintaining clean floors contribute to the seamless dining experience.

This role is ideal for someone enthusiastic about delivering outstanding customer service and thriving in a fast-paced, guest-focused environment. Candidates with prior experience in restaurant bussing or food running, especially those who exhibit reliability and positive communication, will find this position rewarding and a great opportunity to be part of a leading hospitality brand. MGM Resorts recognizes and supports employee growth through various professional development programs, networking opportunities, and community involvement, making it an attractive employer for those looking to advance their career in hospitality.

Working hours for the EDR Busser position are scheduled with a balance of shifts, offering Monday and Tuesday from 3:00 PM to 9:45 PM, Wednesday through Friday off, and weekend shifts on Saturday and Sunday from 6:00 AM to 2:45 PM. This scheduling provides a blend of daytime and evening responsibilities catering to operational needs and offers personal time for employees. Alongside competitive pay, MGM Resorts provides a range of benefits, including free meals, complimentary parking, employee discounts across hotel and entertainment services, uniform provisions, and dry-cleaning services. Such benefits emphasize the company’s dedication to employee welfare and satisfaction.

Joining the MGM Resorts team as an EDR Busser means becoming part of an exciting, dynamic, and diverse work environment where every role contributes significantly to the guest experience. Those ready to embrace the challenge and excitement of the hospitality industry are encouraged to apply and start their journey towards being an integral member of the show brought to life at MGM Resorts International.