Embassy Suites Airport - Room Attendant/Housekeeper (Req 192)

Zachry Hotels is a distinguished hospitality company renowned for its unwavering commitment to exceptional customer service and a deep passion for hospitality. As a part of the wider Zachry Group, which has a long-standing reputation for quality and care, Zachry Hotels embodies a culture centered around its core values that guide every decision and action within the organization. These values highlight the importance of inclusivity, collaboration, and dedication, underscoring the belief that every individual matters and that together, the team can achieve great things. Zachry Hotels fosters an environment where the workplace is more than just a job; it is a community that feels like family, working towards a common goal of excellence in hospitality service.

The hotel operates with a strong ethical framework that encourages team members to always do the right thing, even when no one is watching. This culture of integrity and excellence ensures that guests receive outstanding care and service during their stay, reflecting the hospitality industry's highest standards. The welcoming and professional atmosphere encourages team engagement and customer satisfaction, making Zachry Hotels a stellar place both to stay and to work.

The role of a Housekeeper at Zachry Hotels is vital to maintaining the hotel's high standards of cleanliness and guest satisfaction. The primary responsibility involves cleaning and stocking guest rooms to meet the established hotel cleanliness standards. This position requires attention to detail, efficiency, and a genuine commitment to ensuring a comfortable, safe, and pleasant environment for guests. By performing thorough cleaning tasks — including bathrooms, bedrooms, and balconies — the Housekeeper contributes directly to the overall guest experience.

Housekeepers at Zachry Hotels are expected to follow prescribed cleaning procedures and use proper chemicals to maintain hygiene standards. Part of the job entails changing linens, making beds, dusting all surfaces, vacuuming carpets, and replenishing amenities and supplies. The role also involves window cleaning, trash removal, and reporting any maintenance issues promptly to maintain rooms in compliance with hospitality standards. Furthermore, interacting politely and warmly with guests is an essential part of the role, reinforcing the hotel's culture of friendly and sincere guest acknowledgement.

Physical stamina and the ability to perform various tasks such as lifting, reaching, bending, stooping, climbing stairs, and pushing or pulling heavy equipment are critical competences for this position. Effective communication and the ability to comprehend instructions are also necessary to fulfill daily job responsibilities adequately. The Housekeeper may need to work in confined spaces and at varying heights, all while consistently meeting deadlines and prioritizing work efficiently.

Zachry Hotels values individuals who share its commitment to service excellence and who are eager to contribute to a positive team environment. No prior experience is required for this role, making it an excellent opportunity for individuals seeking to enter the hospitality industry or build their careers within a supportive and reputable organization. The hotel prefers candidates with a high school diploma or equivalent and welcomes applicants who demonstrate strong work ethic and willingness to learn.

Zachry Hospitality offers a competitive and industry-leading benefits package to its team members, including medical, dental, and vision insurance, life insurance, a 401k retirement plan, paid leave, an employee assistance program, and paid time off. Additionally, employees enjoy access to hotel discount programs and various other benefits designed to support their well-being and work-life balance. Zachry Hotels is an equal opportunity employer and is committed to providing accommodations throughout the employment process to support diversity and inclusion, including those disabilities and veterans.

This Housekeeper position is an essential role within the hotel’s operations, contributing significantly to the quality of guest stays and the reputation of Zachry Hotels. Candidates dedicated to maintaining exceptional standards of cleanliness and hospitality are encouraged to apply and join a team that truly values its members and guests alike.