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Eligibility Assistant - Front Desk

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $14.00
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Benefits

Paid Time Off
Health Insurance
benefits
37.5 hour work week Monday-Friday 8:00AM-4:30PM

Job Description

Knowledge Services, headquartered in Indianapolis, Indiana, is a reputable woman-owned professional services organization with over 1,500 employees across North America. Established in 1994 by CEO Julie Bielawski, Knowledge Services specializes in providing comprehensive managed service programs, employer of record/payrolling services, national recruitment, and staffing solutions. Their diverse clientele spans industries such as IT, healthcare, entertainment, government, telecommunications, manufacturing, and more. This commitment to excellence is founded on their four core principles: Knowledge, Integrity, Innovation, and Service. By fostering an environment of growth and opportunity, Knowledge Services empowers its workforce while delivering unparalleled services to its customers.

Currently, Knowledge Se... Show More

Job Requirements

  • high school diploma or equivalent
  • proven job stability
  • clean criminal background
  • strong customer service background
  • ability to maintain confidentiality
  • handle conflict in a calm manner
  • reliable and dependable in the workplace
  • ability to multi task
  • desire to help others
  • previous experience as a customer service representative, cashier, clerk, administrative assistant, receptionist, or front office desired

Job Qualifications

  • high school diploma or equivalent
  • previous experience as a customer service representative, cashier, clerk, administrative assistant, receptionist, or front office desired
  • strong customer service background
  • ability to maintain confidentiality
  • handle conflict in a calm manner
  • reliable and dependable in the workplace
  • ability to multi task
  • proven job stability

Job Duties

  • welcome all on-site visitors and determine nature of business
  • review client information for accuracy
  • assist with computer applications
  • schedule client appointments
  • scan documents into client case file
  • maintain fax machines and copier functions
  • answer and direct incoming calls
  • maintain daily activity reports
  • deliver outstanding customer service to all clients

Job Location

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