Element San Jose Airport - General Manager

Aimbridge Hospitality is a leading global third-party hotel management company dedicated to delivering industry-leading guest experiences and operational excellence. As a company that manages a diverse portfolio of properties worldwide, Aimbridge strives to create innovative solutions and foster rewarding careers for its team members. They focus on providing superior service, maintaining strong relationships with clients, and driving profitability through collaborative and strategic management practices. Aimbridge's business model emphasizes flexibility, sustainability, and a guest-centric approach, positioning it as a prominent name in the lodging and hospitality sector.

The General Manager role at Aimbridge Hospitality, based at the newest hotel near San Jose Airport, is an exciting leadership position critical to the operational success of this property. This role encompasses comprehensive oversight of hotel operations, financial management, sales leadership, and guest service excellence. The General Manager is responsible for optimizing financial performance by maximizing revenue and controlling expenses, which includes utilizing detailed financial data and analytics to support strategic decision-making. They lead sales efforts by developing and executing effective sales plans and budget initiatives, maintaining close relationships with key accounts and potential clients to drive revenue growth.

Operational efficiency is a key aspect of the role, requiring adeptness with Windows operating systems, spreadsheets, and word processing applications for streamlined management and reporting. The General Manager swiftly evaluates alternative courses of action to enhance overall efficiency and productivity of the hotel. Ensuring high guest satisfaction, the role demands a strong service orientation, actively listening to guest feedback and resolving concerns promptly to foster loyalty and repeat business.

Leadership is central to the General Manager’s responsibilities, with hands-on management to support, supervise, and guide the hotel management teams and associates. This includes motivating, coaching, counseling, and disciplinary actions designed to build a positive, team-oriented culture focused on delivering exceptional guest experiences. Relationship building extends beyond the hotel to include corporate representatives, owners, vendors, and local community leaders, strengthening the hotel’s presence and reputation within the San Jose area.

The property itself offers modern, eco-friendly comforts such as allergy-free rooms, plush Heavenly bedding, full kitchens, and a variety of amenities including a 24-hour fitness center and an outdoor pool. Its location near San Jose Airport and downtown activities, combined with its unique lifestyle offerings, makes it a sought-after destination for travelers and event attendees. The hotel’s affiliation with Evolution Hospitality under the Aimbridge umbrella highlights a commitment to operational excellence, cultural integrity, and professional development. Evolution Hospitality focuses on creating distinctive lifestyle experiences in independent, luxury, boutique, and soft brand hotels, emphasizing personal and professional growth among its team members.

This position requires a minimum six years of progressive experience in the hotel or related field or equivalent in education and experience. A valid driver's license applicable to the state of employment is also mandatory. Success will be measured by accuracy in forecasting, guest satisfaction scores, profitability, and the ability to recruit and develop top talent. The role provides competitive benefits after an initial waiting period, including options such as medical, dental, and vision coverage; short-term and long-term disability; life insurance; paid time off; and retirement plans. Aimbridge proudly offers a daily pay option to enhance financial flexibility for its employees.

Joining Aimbridge as a General Manager means becoming part of a dynamic company that values honesty, humility, intellect, and continuous improvement. It offers a chance to lead a modern hotel in a prime location, contributing significantly to both the property's success and the broader company mission of delivering world-class hospitality.