El Paso Doubletree Restaurant Host/Hostess

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $11.00 - $15.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Retirement plan options

Training and development opportunities

Job Description

Our client is an established restaurant known for delivering exceptional dining experiences through excellent service and quality cuisine. The restaurant operates in a fast-paced environment where customer satisfaction and efficient service are paramount. Emphasizing a welcoming atmosphere and attentive guest relations, this establishment values professionalism, teamwork, and attention to detail. As a key member of the front-of-house team, the restaurant prides itself on its seamless service flow, experienced staff, and commitment to guest comfort and satisfaction.

The role of the Restaurant Cashier/Host is an essential position within the restaurant team, responsible for providing courteous and professional service from the ... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a cashier or host role preferred
Familiarity with MICROS point of sale systems or similar register technology
Strong communication and interpersonal skills
Ability to handle cash accurately and responsibly
Customer service oriented
Ability to multi-task in a fast-paced environment

Job Qualifications

High school diploma or equivalent
Previous experience in a cashier or host role preferred
Familiarity with MICROS point of sale systems or similar register technology
Strong communication and interpersonal skills
Ability to handle cash accurately and responsibly
Customer service oriented
Ability to multi-task in a fast-paced environment
Positive attitude and team player mindset
Basic math skills

Job Duties

Check restaurant for proper set up upon arrival
Obtain and assume responsibility for cash bank
Handle cash transactions accurately, quickly, carefully and responsibly
Control guest checks to prevent loss, theft or mishandling
Follow proper procedures with regard to check issuance and control
Collect payment from guest/server
Accurately and efficiently count and give change to guest/server
Ensure correct amount of cash is given on money transactions
Check MICROS machines to make sure they are set up to the proper menu
Have complete knowledge of MICROS system or register
Fill out floor plan by checking station rotation chart
Assign side work schedule on floor plan
Post floor plan at host stand
Perform station opening duties
Warmly greet and acknowledge the guest in a friendly manner immediately upon their arrival
Determine the number of guests in the party and seating preference
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
Provide guest with information on available food and beverage items
Suggest and sell special items
Introduce food server
Inform server of any special requests, beverages, etc.
Promptly answer the telephone within 3 rings and respond appropriately to the needs of the caller in a friendly and professional manner
In absence of room service server, answer room service phone within 3 rings
Take order and ensure timely delivery of room service order
Take reservations
Report any problems that may occur with service or a guest complaint to management
Resolve guest complaints, ensuring guest satisfaction in each interaction
Keep front entrance of restaurant and restaurant menus clean and presentable at all times
Work in a cooperative and friendly manner with fellow associates
Practice a culture of guest service in all you do
promote courtesy, good will and a positive attitude in each and every encounter
Perform any reasonable request as assigned or directed by management

Job Location

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