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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $15.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Mentorship programs
Job Description
Omni La Mansion del Rio is a distinguished hotel located along the historic Riverwalk in downtown San Antonio, Texas. Nestled beside the beautiful Paseo del Rio, it offers guests an unparalleled location within easy walking distance to iconic landmarks such as the Alamo, El Mercado, La Villita District, Spanish Governor's Palace, and the San Antonio Convention Center. Known for its rich history, stunning architecture, and warm hospitality, the hotel is a preferred destination for travelers seeking both comfort and a culturally immersive experience in one of Texas’s most vibrant cities.
As a part of the Omni Hotels & Resorts... Show More
As a part of the Omni Hotels & Resorts... Show More
Job Requirements
- Minimum 1 year of customer service experience
- Previous cash handling experience
- Effective communication skills
- Ability to work under pressure
- Knowledge of food handling safety
- Ability to maintain professional appearance
- Ability to collaborate with team members
- Certification in TABC and Food Handler
- Ability to work flexible shifts including weekends and holidays
- Physical ability to lift 50 pounds and stand for extended periods
Job Qualifications
- Minimum 1 year customer service experience in food, beverage, and/or retail environment
- Previous coffee house and/or hotel experience preferred
- Previous cash handling and face-to-face customer service experience required
- Ability to accurately input information into MICROS system
- Ability to handle stressful situations with a calm and welcoming demeanor
- Ability to work cohesively with co-workers across departments
- Ability to prioritize, organize, and follow up on guest requests in a fast-paced environment
- Must be TABC certified
- Must be Food Handler certified
- Ability to work a variety of shifts including weekends and holidays
- Ability to move, lift, carry, push, pull, and place objects up to 50 pounds
- Ability to stand or walk for extended periods during shifts
Job Duties
- Communicate effectively with guests and associates
- Listen to, understand, and clarify concerns and issues raised by co-workers and guests
- Maintain professionalism in all situations
- Work well in stressful, high-pressure settings
- Adhere to uniform and grooming standards
- Ensure lobby public areas are maintained and cleaned in cooperation with housekeeping
- Assist with monthly inventory
- Maintain a clean workspace throughout entire shifts
- Follow procedure for accepting credit cards and checks
- Maintain cash bank
- Verify guest room numbers for room charges
- Interact with other departments to ensure guest satisfaction
- Adhere to proper food handling procedures
- Knowledge of equipment use and safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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