Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Employee culture
Learning and Development Programs
Employee engagement events
Travel Discounts
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
Four Seasons is a globally recognized luxury hospitality company powered by its dedicated people. Known for creating exceptional guest experiences through a commitment to luxury with genuine heart, Four Seasons prides itself on a world-class employee experience and vibrant company culture. Its team members around the world are driven by a desire to grow personally and professionally, pushing themselves to new heights while treating each other with respect and kindness. This collaborative spirit enables Four Seasons to deliver memorable and unparalleled services to its guests, residents, and partners.
The Four Seasons Hotel Miami offers a unique blend of urban sophistication and tropical escape. Located above the trendy Brickell Avenue, the hotel is a lifestyle-inspired oasis that combines the best of city adventures with poolside paradise under the Miami sun. Guests can enjoy a two-acre sun-kissed sanctuary featuring a pool terrace, Equinox Fitness Center and Spa, alongside multi-million-dollar art collections. The hotel connects visitors to Miami's vibrant art, dining, and entertainment scenes, making it an ideal destination for both relaxation and exploration.
The role of Restaurant General Manager at Four Seasons Hotel Miami is a prestigious leadership position focused on delivering an exceptional luxury guest experience within the hotel's restaurant and bar outlets. As Restaurant General Manager, you will lead by example, inspiring and guiding a team dedicated to excellence in service quality and hospitality standards. Your responsibilities will include overseeing the setup and detailed service execution to ensure every guest interaction reflects the renowned Four Seasons standard.
You will be entrusted with selecting, training, evaluating, and motivating the EDGE restaurant staff to maintain the highest cultural and operational standards. Ensuring daily operational planning and activities align with the hotel's goals will be key to your success. You will also maintain visibility within daily operations, promoting good public relations, handling guest complaints and special requests, and fostering lasting relationships with both regular guests and new patrons.
This leadership role also involves acting as the Food and Beverage division lead during the absence of the Director of Food and Beverage, collaborating closely with other department heads such as the Director of Event Operations, In Room Dining Manager, and Executive Chef to ensure holistic success across all food and beverage areas. This position demands a positive, professional demeanor and impeccable grooming standards to set the tone for the entire staff.
This opportunity is ideal for a hospitality professional passionate about driving excellence in luxury hotel dining and service. The Restaurant General Manager role requires 3-5 years of prior leadership experience within a luxury hotel or restaurant environment and a deep understanding of Four Seasons cultural and core standards. Proficiency in food and beverage operations, cost and labor controls, public relations, merchandising, and accounting is essential. Candidates with a background in hospitality management or an equivalent combination of experience and education will find this role very rewarding.
Joining Four Seasons means becoming part of a company that values inclusivity, diversity, and personal growth. The hotel fosters an energizing employee culture where individuality is embraced and supported through comprehensive learning and development programs. Employees enjoy diverse engagement events and exclusive travel discounts, alongside competitive wages and comprehensive medical, dental, vision, and retirement plans. At Four Seasons, the purpose is to create lasting impressions through true connection to people and place, ensuring that every stay, workday, and interaction leaves a meaningful impact.
The Four Seasons Hotel Miami offers a unique blend of urban sophistication and tropical escape. Located above the trendy Brickell Avenue, the hotel is a lifestyle-inspired oasis that combines the best of city adventures with poolside paradise under the Miami sun. Guests can enjoy a two-acre sun-kissed sanctuary featuring a pool terrace, Equinox Fitness Center and Spa, alongside multi-million-dollar art collections. The hotel connects visitors to Miami's vibrant art, dining, and entertainment scenes, making it an ideal destination for both relaxation and exploration.
The role of Restaurant General Manager at Four Seasons Hotel Miami is a prestigious leadership position focused on delivering an exceptional luxury guest experience within the hotel's restaurant and bar outlets. As Restaurant General Manager, you will lead by example, inspiring and guiding a team dedicated to excellence in service quality and hospitality standards. Your responsibilities will include overseeing the setup and detailed service execution to ensure every guest interaction reflects the renowned Four Seasons standard.
You will be entrusted with selecting, training, evaluating, and motivating the EDGE restaurant staff to maintain the highest cultural and operational standards. Ensuring daily operational planning and activities align with the hotel's goals will be key to your success. You will also maintain visibility within daily operations, promoting good public relations, handling guest complaints and special requests, and fostering lasting relationships with both regular guests and new patrons.
This leadership role also involves acting as the Food and Beverage division lead during the absence of the Director of Food and Beverage, collaborating closely with other department heads such as the Director of Event Operations, In Room Dining Manager, and Executive Chef to ensure holistic success across all food and beverage areas. This position demands a positive, professional demeanor and impeccable grooming standards to set the tone for the entire staff.
This opportunity is ideal for a hospitality professional passionate about driving excellence in luxury hotel dining and service. The Restaurant General Manager role requires 3-5 years of prior leadership experience within a luxury hotel or restaurant environment and a deep understanding of Four Seasons cultural and core standards. Proficiency in food and beverage operations, cost and labor controls, public relations, merchandising, and accounting is essential. Candidates with a background in hospitality management or an equivalent combination of experience and education will find this role very rewarding.
Joining Four Seasons means becoming part of a company that values inclusivity, diversity, and personal growth. The hotel fosters an energizing employee culture where individuality is embraced and supported through comprehensive learning and development programs. Employees enjoy diverse engagement events and exclusive travel discounts, alongside competitive wages and comprehensive medical, dental, vision, and retirement plans. At Four Seasons, the purpose is to create lasting impressions through true connection to people and place, ensuring that every stay, workday, and interaction leaves a meaningful impact.
Job Requirements
- Education and experience in hospitality management or equivalent
- 3-5 years of leadership experience in luxury hotel or restaurant setting
- knowledge of food and beverage operations and Four Seasons standards
- strong leadership and communication skills
- proficiency in English
- US work authorization
- ability to use food and beverage computer systems
Job Qualifications
- Hospitality management degree or similar years of experience
- manager with 3-5 years of previous restaurant leadership experience in a luxury hotel or restaurant setting
- working knowledge of division operations and Four Seasons cultural and core standards, policies, and standard operating procedures
- knowledge of food and beverage service, cost control, labor control, maintenance, public relations, merchandising, and accounting
- ability to operate computer equipment and food and beverage computer systems
- reading, writing and oral proficiency in the English language
- Spanish language proficiency preferred
Job Duties
- Oversee the setup and detailed service execution of the restaurant and bar experience
- select, train, evaluate, lead by example, motivate, coach, counsel and discipline all employees in EDGE restaurant to ensure cultural and core standards are met
- plan daily activities and outlet operations
- maintain visibility in the operation to provide recognition and promote good public relations
- handle complaints, concerns or special requests for guests, residents and local patrons
- maintain relationships with regular guests and residents and cultivate new patron relationships
- act as Food and Beverage division lead during the absence of the Director of Food and Beverage
- work closely with fellow Department Heads to ensure ongoing success of all Food and Beverage areas of the Hotel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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