ECCC Receptionist

The hiring organization is a reputable healthcare facility committed to providing exceptional medical services to patients with a focus on quality care and efficient administrative processes. Known for its patient-centric approach, this medical institution thrives on maintaining a professional and welcoming environment that ensures patient satisfaction and streamlined clinical operations. Employing a team of dedicated healthcare professionals and administrative staff, the establishment places a high value on accuracy, timeliness, and empathy in all patient interactions. The healthcare facility offers outpatient and inpatient services, incorporating modern technologies and up-to-date practices in medical administration to enhance the patient experience and optimize healthcare delivery.

The role in focus is a pivotal administrative position responsible for managing patient intake and registration processes. The incumbent will serve as the first point of contact, graciously receiving patients and scheduling appointments either in person or via telephone. This role requires obtaining accurate demographic and billing information to efficiently complete the registration process, ensuring all pertinent data related to services rendered is properly collected and documented. In addition to patient interaction, the position demands attention to compliance checks and insurance verification to support smooth billing and insurance claim processes. The ability to communicate professionally and maintain confidentiality is paramount in delivering a seamless experience that supports both patients and healthcare providers.

This full-time employment opportunity is ideal for individuals who possess strong organizational skills, proficiency in computer use, and prior experience or an interest in medical administration. The salary for this position is competitive and reflective of the candidate's experience and qualifications. Responsibilities extend beyond basic reception duties to include upholding regulatory requirements, managing third-party payor information including ICD9 and ICD10 coding, and contributing positively to the healthcare team’s operational efficiency. This role empowers the incumbent to develop expertise in healthcare processes while playing a crucial role in patient satisfaction and administrative accuracy.