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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $34.50
Work Schedule
Standard Hours
Benefits
Full union benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Job Description
Eurest, a division of Compass Group, is a global leader in foodservice management known for its commitment to service excellence and innovative solutions tailored to meet the diverse needs of its clients. With a strong emphasis on fostering an ownership mindset, Eurest combines global resources with a local presence to deliver high-quality foodservice solutions across various industries. The company proudly serves some of the world’s most respected corporations, including many Fortune 500 companies, ensuring an enriching experience for both its clients and employees. Eurest emphasizes diversity of thought and inclusion as core drivers of its success and invites prospective employees... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years of previous related event and staff coordination experience preferred
- Ability to manage multiple daily requests efficiently
- Excellent communication skills for interacting with clients and staff
- Strong organizational and multitasking abilities
- Proficient in email communication and document preparation
- Ability to provide onsite event assistance
- Capability to monitor and schedule staff meals and breaks
- Competency in maintaining records and handling accounting tasks
- Skills to manage guest inquiries and resolve complaints
- Willingness to perform additional duties as assigned
Job Qualifications
- Two years of related event and staff coordinating experience preferred
- Proficient in creating reports, spreadsheets, and documentation
- Strong communication and organizational skills
- Experience in coordinating catering and housekeeping services
- Ability to manage multiple tasks and prioritize effectively
- Competent in handling guest relations and resolving complaints
- Familiarity with scheduling and staff performance monitoring
- Basic knowledge of accounting procedures related to receipts and balances
Job Duties
- Handle multiple daily catering, sports, and event booking requests
- Communicate available services, policies, and fees to clients
- Coordinate catering and housekeeping services for booked meetings
- Participate in planning meetings, review event details, address staff questions, and discuss logistical matters
- Organize and distribute event-related email communications
- Create reports, spreadsheets, and documents to organize event information
- Provide onsite event assistance
- Monitor staff and performance, maintain communication logs with staff and managers
- Monitor and schedule staff meals and breaks
- Maintain thorough records and/or communications in shared office network
- Balance and drop receipts according to accounting specifications
- Provide guests with information about the facility, services, and amenities
- Receive special requests from guests and respond appropriately or forward requests
- Promptly answer telephone and email inquiries
- Retrieve and forward messages to/from guests
- Field and resolve guest complaints or escalate for resolution
- Assist guests in emergency situations
- Maintain adequate supplies and functional equipment at the Front Desk
- Perform special assignments as deemed necessary
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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