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EC-1 COORDINATOR

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $34.50
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Work Schedule

Standard Hours
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Benefits

Full union benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance

Job Description

Eurest, a division of Compass Group, is a global leader in foodservice management known for its commitment to service excellence and innovative solutions tailored to meet the diverse needs of its clients. With a strong emphasis on fostering an ownership mindset, Eurest combines global resources with a local presence to deliver high-quality foodservice solutions across various industries. The company proudly serves some of the world’s most respected corporations, including many Fortune 500 companies, ensuring an enriching experience for both its clients and employees. Eurest emphasizes diversity of thought and inclusion as core drivers of its success and invites prospective employees to join its dynamic team.

This role is a full-time EC-1 Coordinator position based at Microsoft’s headquarters in Redmond, WA, offering an hourly fixed pay rate of $34.50. This position primarily involves managing multiple daily event-related requests including catering, sports, and general event bookings. The coordinator is responsible for effective communication with clients regarding available services, policies, and associated fees, as well as orchestrating catering and housekeeping services for scheduled meetings. The role demands active participation in planning meetings to review event details, resolve staff queries, and address logistical considerations, ensuring smooth execution of all events. Additionally, the coordinator will create and maintain detailed reports and documents, oversee email correspondence related to events, and provide onsite assistance during events to maintain high standards of service delivery.

In addition to event coordination, the role requires monitoring staff performance, maintaining communication records, managing staff meal and break schedules, and ensuring compliance with accounting procedures through managing receipts and balances. The coordinator also acts as a frontline support agent handling guest inquiries and complaints, providing information about facility services and amenities, and escalating issues when necessary to appropriate management. Emergency assistance duties and supply management at the front desk are also integral to the position, along with executing any special assignments delegated by the general manager or other supervisors. Eurest offers a rich benefit package including full union benefits, retirement plans, health and wellness programs, medical and dental insurance, voluntary benefits such as pet insurance and legal services, commuter benefits, and flexible spending accounts. The position supports ongoing career growth and fosters an inclusive and supportive workplace environment that values and cultivates talent. Suitable candidates will bring at least two years of relevant event and staff coordination experience and demonstrate a strong capacity for multitasking, organization, and client-focused communication. Applications are accepted on an ongoing basis until all openings are filled.

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years of previous related event and staff coordination experience preferred
  • Ability to manage multiple daily requests efficiently
  • Excellent communication skills for interacting with clients and staff
  • Strong organizational and multitasking abilities
  • Proficient in email communication and document preparation
  • Ability to provide onsite event assistance
  • Capability to monitor and schedule staff meals and breaks
  • Competency in maintaining records and handling accounting tasks
  • Skills to manage guest inquiries and resolve complaints
  • Willingness to perform additional duties as assigned

Job Qualifications

  • Two years of related event and staff coordinating experience preferred
  • Proficient in creating reports, spreadsheets, and documentation
  • Strong communication and organizational skills
  • Experience in coordinating catering and housekeeping services
  • Ability to manage multiple tasks and prioritize effectively
  • Competent in handling guest relations and resolving complaints
  • Familiarity with scheduling and staff performance monitoring
  • Basic knowledge of accounting procedures related to receipts and balances

Job Duties

  • Handle multiple daily catering, sports, and event booking requests
  • Communicate available services, policies, and fees to clients
  • Coordinate catering and housekeeping services for booked meetings
  • Participate in planning meetings, review event details, address staff questions, and discuss logistical matters
  • Organize and distribute event-related email communications
  • Create reports, spreadsheets, and documents to organize event information
  • Provide onsite event assistance
  • Monitor staff and performance, maintain communication logs with staff and managers
  • Monitor and schedule staff meals and breaks
  • Maintain thorough records and/or communications in shared office network
  • Balance and drop receipts according to accounting specifications
  • Provide guests with information about the facility, services, and amenities
  • Receive special requests from guests and respond appropriately or forward requests
  • Promptly answer telephone and email inquiries
  • Retrieve and forward messages to/from guests
  • Field and resolve guest complaints or escalate for resolution
  • Assist guests in emergency situations
  • Maintain adequate supplies and functional equipment at the Front Desk
  • Perform special assignments as deemed necessary
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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