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Eastern MDU Solution Architect

Gulfport, MS, USA|Remote, Travel

Job Overview

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Employment Type

Consulting
Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accidental death insurance
401(k) Plan
Paid holidays
Paid vacation

Job Description

RUCKUS Networks, a division of Vistance Networks, stands at the forefront of communications technology, dedicated to delivering purpose-driven enterprise networking solutions. Known for building and supporting networks that thrive in challenging, unique environments, RUCKUS leverages cutting-edge AI and machine learning technologies to provide enterprise-wide automation and network assurance. These innovations empower their customers to deliver exceptional connectivity experiences to employees, guests, customers, students, and residents alike. RUCKUS has a proven record of outperforming competitors in the industries it serves, continually setting benchmarks for reliability, performance, and innovation in enterprise networking. As part of Vistance Networks, the company enjoys a culture that encourages growth, innovation, and commitment to creating the next wave of network technology solutions.

The role of MDU Solutions Architect at RUCKUS Networks is a pivotal position designed to build strong technical relationships with customers and partners by providing expert pre-sales support and technical management. This position is a trusted advisor role, working closely with Territory Account Managers and Partner Account Managers to sell RUCKUS networking solutions through a robust channel partner network. The Solutions Architect is responsible for driving consultative, solution-based discussions with decision makers at all levels. This includes delivering technical demonstrations, designing architectural and best practice solutions, executing proof of concept trials, conducting training, and making presentations at various events. The position requires a self-motivated, technically skilled individual with deep industry knowledge and excellent communication abilities.

Candidates should have hands-on experience with RUCKUS wireless and wired portfolio products, possess strong problem-solving skills, and be capable of handling complex technical challenges. The role demands a proactive approach to supporting and managing networking solutions in the multi-dwelling unit (MDU) space, with a focus on commercial real estate vertical markets. This position is remote but requires significant travel (50% or more) within the Eastern United States region, and candidates must reside in or be willing to relocate to this area at their own expense.

The MDU Solutions Architect will engage in pre-sales engineering activities such as network design, radio frequency planning, bill of materials creation, opportunity engagement, and conducting technical training sessions. The candidate will help develop territory account plans by understanding business trends and economic factors affecting the industry. Acting as a trusted technical advisor, the Solutions Architect helps differentiate RUCKUS solutions competitively while driving revenue and solution sales.

This role offers a competitive compensation package ranging from $160,000 to $240,000 annually, including base salary and commissions. Employees benefit from a comprehensive suite of benefits like medical, dental, and vision insurance, life and accidental death insurance, a 401(k) plan, company incentive programs, and paid time off including holidays and vacation. RUCKUS Networks and Vistance Networks prioritize inclusion and equity, being equal opportunity employers who value diverse perspectives and backgrounds.

Joining RUCKUS Networks means becoming part of a global team of innovators focused on shaping the future of enterprise networking. The company emphasizes a collaborative work environment where employees are empowered to listen to customer needs first and then create valuable and reliable solutions. For individuals passionate about advancing their careers in technology and making impactful contributions to network connectivity's future, this role offers an exciting and rewarding opportunity to connect to a bright professional future.

Job Requirements

  • Undergraduate or graduate degree (BS/BA minimum) in electrical engineering, networking engineering, information technology, management information systems, computer science or equivalent proven work-related experience
  • Minimum 5 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
  • A professional or associate level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred
  • Strong ability to support and manage the process of troubleshooting complex problems
  • Highly effective technical presentation skills
  • Strong verbal and written communications skills

Job Qualifications

  • Undergraduate or graduate degree (BS/BA minimum) in electrical engineering, networking engineering, information technology, management information systems, computer science or equivalent proven work-related experience
  • Minimum 5 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
  • A professional or associate level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred
  • Strong ability to support and manage the process of troubleshooting complex problems
  • Highly effective technical presentation skills
  • Strong verbal and written communications skills

Job Duties

  • Pre-sales engineering network design
  • radio frequency passive and/or active planning
  • bill of material creation
  • sales opportunity engagement
  • technical training individually or in larger group settings
  • Identifying and driving the development of a territory account plan
  • Having a working knowledge of RUCKUS Networks wireless, wired and software solutions
  • Acting as a trusted technical advisor to customers and partners
  • Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions

Job Criteria

Experience

Mid Level (3-7 years)


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