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e-COMMERCE/CLERK

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.25 - $24.11
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

King Soopers, based in Colorado, is a well-established supermarket chain that has proudly served customers across Colorado and Wyoming with over 115 stores. Since merging with The Kroger Company in 1983, King Soopers has been part of a larger family of companies committed to excellence in retail grocery. King Soopers is dedicated to providing high-quality products, excellent customer service, and innovative shopping experiences that meet the evolving needs of its diverse customer base. With a strong emphasis on respect, honesty, integrity, diversity, inclusion, and safety, King Soopers creates a positive work environment where both associates and customers feel valued and... Show More

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Job Duties

  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • Receive customers' orders from Order Selector according to guidelines
  • Store products in optimal temperature zones
  • Initiate and complete selection process for customers' online orders
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy
  • Load order into customers' cars
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Scan and bag orders on the go while following all bagging standards
  • Communicate any substitutions or exceptions to customer's order at time of pick-up
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Learn and adapt to new and improved processes
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Location

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