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Duty Manager - Ground Operation

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $33.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Alliance Ground International (AGI) is a leading international ground handling company that provides essential support services to the airline industry. With a global footprint, AGI is dedicated to delivering superior quality services that ensure the safety, efficiency, and effectiveness of airport ground operations. AGI prides itself on maintaining the highest level of safety standards while supplying dedicated and professional staff. The company operates around the clock to accommodate the non-stop nature of airline operations, requiring team members to be flexible in working various shifts including nights, weekends, and holidays. AGI values diversity and is committed to fostering an inclusive environment... Show More

Job Requirements

  • Be at least 18 years old
  • Possess a high school diploma, GED or equivalent work experience
  • Have a valid driver's license with a clean driving record
  • Be able to pass a drug screen and obtain airport security clearance
  • Demonstrate strong communication skills to interact professionally with team members and customers
  • Able to lift up to 70 pounds regularly
  • Able to carry heavy items up and down jetway stairs
  • Able to climb, bend, kneel, crawl, and stoop frequently and for extended periods
  • Able to work outside in all weather conditions and noisy environments

Job Qualifications

  • At least three years of ramp agent experience
  • Three years of progressive aviation management experience
  • Strong communication skills to interact professionally with team members and customers
  • High school diploma, GED or equivalent work experience
  • Valid driver's license with a clean driving record
  • Ability to pass drug screen and obtain airport security clearance
  • Physical capability to lift up to 70 pounds regularly and perform physically demanding tasks

Job Duties

  • Supervise and direct the work of ramp team members as they unload, load and service aircraft
  • Create and manage schedules to ensure adequate staffing for all ramp operations
  • Assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities
  • Serve as point person for customers and management to minimize or eliminate potential delays
  • Observe and enforce all AGI and Airline safety regulations as well as company policies
  • Assure that all GSE maintenance procedures are assigned and completed on each shift
  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest and log flight information for billing purposes
  • Actively search for and report to station management any future business opportunities
  • Assist with all ramp team duties (safety walks, baggage/cargo handling, aircraft servicing, safely operating GSE around aircraft, etc.) as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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