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Duty Manager - Ground Operation

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $33.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Flexible Schedule
Employee training programs
Retirement Plan
Career development opportunities
Diverse and inclusive workplace

Job Description

Alliance Ground International (AGI) is a leading international ground handling company dedicated to supporting the airline industry with superior services. As a ground handler, AGI plays a crucial role in the aviation ecosystem by ensuring smooth, safe, and efficient ground operations for airlines around the world. AGI's commitment to quality service is demonstrated through the highest levels of safety, professional staff, and operational excellence. With a culture built on respect, energy, and teamwork, AGI continuously strives to meet the dynamic demands of the 24/7 airline industry by offering flexible shifts, including nights, weekends, and holidays.

The Duty Manager po... Show More

Job Requirements

  • Be at least 18 years old
  • possess a high school diploma, GED or work experience equivalent
  • have a valid driver’s license with a clean driving record
  • be able to pass a drug screen and obtain airport security clearance including an extensive employment, criminal record, and residence background check
  • lift up to 70 pounds on a regular basis
  • carry heavy items up and down jetway stairs
  • climb, bend, kneel, crawl, and stoop frequently and for extended periods
  • work outside in all types of weather around jet and machinery noises

Job Qualifications

  • At least three years of ramp agent experience
  • minimum of three years of progressive aviation management experience
  • strong communication skills to interact professionally with team members and customers
  • valid driver’s license with a clean driving record
  • high school diploma, GED, or work experience equivalent

Job Duties

  • Supervise and direct the work of ramp team members as they unload/load and service aircraft
  • create and manage schedules to ensure adequate staffing for all ramp operations
  • assist recruiting team with hiring and provide on-the-job training and ongoing team member professional development opportunities
  • serve as point person for customers and management to minimize or eliminate potential delays
  • observe and enforce all AGI and Airline safety regulations as well as company policies
  • assure that all ground support equipment maintenance procedures are assigned and completed on each shift
  • read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest and log flight information for billing purposes
  • actively search for and report to station management any future business opportunities
  • assist with all ramp team duties such as safety walks, baggage/cargo handling, aircraft servicing, safely operating ground support equipment around aircraft, etc. as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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