Dunkin' Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Competitive wages
supportive environment
Career growth opportunities
Flexible Hours
Team-oriented environment

Job Description

Dunkin' is a beloved and well-established brand known for its wide variety of donuts, coffee, and baked goods since its inception in 1950. As a locally owned and operated franchise, we pride ourselves on connecting with our loyal customers daily and fostering a fast-paced, energetic work environment. Our franchise is committed to the growth and development of our employees by offering competitive wages, a supportive and team-oriented atmosphere, and ample opportunities for career advancement within the company for those who demonstrate dedication and drive.

We are currently seeking a passionate and enthusiastic Restaurant Manager to join our Dunkin' franchise team. This role is perfect for individuals who thrive in a high-energy environment and enjoy solving problems while building and leading exceptional teams. As a Restaurant Manager, you will play a pivotal role in ensuring the smooth operation of the restaurant by providing outstanding customer service, anticipating and resolving potential issues proactively, and inspiring your team through strong leadership and exemplary behavior. Your efforts will directly contribute to a positive customer experience and the overall success of the franchise.

Joining our team means becoming part of a company that values reliability, strong interpersonal skills, and a commitment to excellence. The position offers flexible hours to accommodate diverse schedules, but reliability and punctuality are essential. Previous managerial experience in the fast food or quick service restaurant industry is highly preferred, as is a demonstrated ability to lead and motivate staff effectively. Exceptional communication skills and a passion for customer service are critical to success in this role. In addition, candidates must be willing to undergo a background check to ensure a safe and trustworthy work environment.

Please note that the position is with a Dunkin' franchisee, an independent business owner separate from Dunkin' Brands, Inc. or its affiliates. As such, wages and benefits will be set by the franchise owner exclusively. By joining our Dunkin' family, you are stepping into a vibrant and supportive community where your contributions are valued and career growth is encouraged. Apply today and become an integral part of our team dedicated to delivering quality products and exceptional service every day.

Job Requirements

  • Punctuality and reliability
  • strong interaction skills with guests
  • ability to foresee and address challenges
  • demonstrated leadership qualities
  • experience in fast food or quick service restaurants
  • excellent customer service and communication skills
  • willingness to undergo a background check
  • availability to work flexible hours

Job Qualifications

  • Previous managerial experience
  • experience in fast food or quick service restaurants
  • excellent customer service skills
  • strong communication abilities
  • proven leadership skills
  • ability to work flexible hours
  • willingness to undergo a background check

Job Duties

  • Provide outstanding customer service
  • anticipate and solve potential issues proactively
  • lead and inspire your team by setting a strong example
  • manage day-to-day restaurant operations
  • ensure compliance with health and safety regulations
  • train and mentor staff
  • handle scheduling and labor management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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