
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Up to $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
401(k) matching
Paid Time Off
flexible schedule
employee discount
Referral program
Vision Insurance
Life insurance
Job Description
Dan's Management Co. is a well-established franchisee of Dunkin, operating since 1974 with multiple locations across Rhode Island and Connecticut. Known for its exceptional leadership and commitment to quality service, Dan's Management Co. prides itself on being a leader in the food service industry. With over 1000 employees, it ranks among the top 100 largest employers in Rhode Island. The company dedicates itself to core values such as People First, Personnel Development, Integrity, and Guest Satisfaction, fostering a positive and supportive work environment for its staff. The organization offers both full-time and part-time opportunities with a potential pay rate of up to $18 per hour, complemented by a generous tips policy reflecting the kindness of its customers.
The role of the P.M. Supervisor at Dan's Management Co. involves significant responsibility in leading and coaching restaurant team members during their shifts. This position is crucial in ensuring that operational brand standards are met while delivering exceptional customer service. P.M. Supervisors oversee various shift-related activities, including setting goals, assigning tasks, motivating the team, and providing timely feedback to team members. Supervisors ensure that stores are prepared for end-of-day closure while maintaining quality and consistency in product offerings. The position emphasizes a strong guest focus, anticipating needs, facilitating problem resolution quickly and effectively, and maintaining a clean and well-organized work environment.
This role provides an excellent opportunity for growth and advancement within the company's management training program, which supports qualified employees interested in taking the next step in their career. Employees working with Dan's Management Co. benefit from perks such as free coffee, donuts, employee meals, and the chance to earn supplemental income. The company also prioritizes employee well-being by offering extensive benefits to full-time staff, including health, dental, and vision insurance, 401(k) matching, life insurance, paid time off, flexible scheduling, employee discounts, and referral programs. Working in this role requires reliability, flexibility to work nights, weekends, and holidays, and a strong commitment to teamwork and safety standards. Dan's Management Co. promotes a diverse and inclusive workplace and is an Equal Opportunity Employer, welcoming all qualified applicants without discrimination.
The role of the P.M. Supervisor at Dan's Management Co. involves significant responsibility in leading and coaching restaurant team members during their shifts. This position is crucial in ensuring that operational brand standards are met while delivering exceptional customer service. P.M. Supervisors oversee various shift-related activities, including setting goals, assigning tasks, motivating the team, and providing timely feedback to team members. Supervisors ensure that stores are prepared for end-of-day closure while maintaining quality and consistency in product offerings. The position emphasizes a strong guest focus, anticipating needs, facilitating problem resolution quickly and effectively, and maintaining a clean and well-organized work environment.
This role provides an excellent opportunity for growth and advancement within the company's management training program, which supports qualified employees interested in taking the next step in their career. Employees working with Dan's Management Co. benefit from perks such as free coffee, donuts, employee meals, and the chance to earn supplemental income. The company also prioritizes employee well-being by offering extensive benefits to full-time staff, including health, dental, and vision insurance, 401(k) matching, life insurance, paid time off, flexible scheduling, employee discounts, and referral programs. Working in this role requires reliability, flexibility to work nights, weekends, and holidays, and a strong commitment to teamwork and safety standards. Dan's Management Co. promotes a diverse and inclusive workplace and is an Equal Opportunity Employer, welcoming all qualified applicants without discrimination.
Job Requirements
- No education required
- Minimum age of 18
- Reliable transportation
- Ability to work nights, weekends and holidays
- Strong communication skills
- Ability to handle customer complaints
- Teamwork and respect for others
- Compliance with safety and sanitation guidelines
Job Qualifications
- Fluent in English
- Capable of counting money and making change
- Must be a minimum of 18 years of age
- Reliable transportation
- Nights, weekends and holiday availability
- Strong guest service orientation
- Ability to lead and motivate a team
- Commitment to maintaining cleanliness and safety standards
Job Duties
- Greet and serve guests while providing excellent customer service
- Anticipate and understand guest needs and strive to exceed expectations
- Delegate tasks, maintain quality and quantity of all products during shifts
- Welcome and assist in training new crew members
- Properly handle customer complaints and resolve guest issues quickly with a sense of urgency
- Follow direction and work well with others respectfully with a team approach
- Maintain clean workstations, guest areas, and exterior as needed
- Operate coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items
- Enter orders and collect payment with accuracy
- Perform additional assigned functions as needed
Job Criteria
Experience
No experience required
Job Location
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