Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.25
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a leading hospitality and entertainment company renowned for its indoor water park resorts across North America. With a commitment to providing exceptional guest experiences, Great Wolf offers a unique blend of fun, adventure, and relaxation for families and guests of all ages. Their resorts feature a variety of amenities including water attractions, lodging, entertainment options, and dining venues such as coffee shops where the Barista role is based. Great Wolf is dedicated to fostering a positive and inclusive work environment that supports career growth and employee well-being. The company values innovation, teamwork, and customer service excellence, making it an employer of choice in the hospitality industry.
The Barista position at Great Wolf's coffee shop plays a vital role in ensuring positive guest interactions by efficiently taking orders, preparing and serving beverages and food items, and handling transactions with a friendly demeanor. This role is designed for individuals who enjoy engaging with customers and contributing to a welcoming atmosphere. With opportunities available for full-time, part-time, and flexible schedules, this position accommodates a variety of lifestyle needs. The starting pay rate is set at $15.25 per hour, reflecting the company's dedication to fair compensation.
As a Barista, you will be responsible for delivering outstanding customer service, accurately preparing orders, maintaining cleanliness and presentation standards within the food and beverage outlet, and assisting with merchandising and inventory tasks. This position offers substantial growth potential through Great Wolf's comprehensive training programs available via Great Wolf University, including functional and leadership development. Employees benefit from a supportive workplace culture that prioritizes diversity, inclusion, and holistic wellness. The role requires physical stamina to stand or sit for extended periods and the ability to lift up to 20 pounds.
Great Wolf offers an attractive benefits package that includes medical, dental, and vision insurance, health savings accounts, telehealth resources, life insurance, a 401K plan with employer match, paid vacation time off, and paid parental leave. The company champions continuous learning and career advancement with cross-training opportunities and scholarship funds. Additionally, employees enjoy exclusive perks such as discounted vacations and referral incentives. The Barista role is an excellent opportunity for individuals seeking to start or advance their careers in hospitality, particularly those with a passion for customer service and teamwork.
The Barista position at Great Wolf's coffee shop plays a vital role in ensuring positive guest interactions by efficiently taking orders, preparing and serving beverages and food items, and handling transactions with a friendly demeanor. This role is designed for individuals who enjoy engaging with customers and contributing to a welcoming atmosphere. With opportunities available for full-time, part-time, and flexible schedules, this position accommodates a variety of lifestyle needs. The starting pay rate is set at $15.25 per hour, reflecting the company's dedication to fair compensation.
As a Barista, you will be responsible for delivering outstanding customer service, accurately preparing orders, maintaining cleanliness and presentation standards within the food and beverage outlet, and assisting with merchandising and inventory tasks. This position offers substantial growth potential through Great Wolf's comprehensive training programs available via Great Wolf University, including functional and leadership development. Employees benefit from a supportive workplace culture that prioritizes diversity, inclusion, and holistic wellness. The role requires physical stamina to stand or sit for extended periods and the ability to lift up to 20 pounds.
Great Wolf offers an attractive benefits package that includes medical, dental, and vision insurance, health savings accounts, telehealth resources, life insurance, a 401K plan with employer match, paid vacation time off, and paid parental leave. The company champions continuous learning and career advancement with cross-training opportunities and scholarship funds. Additionally, employees enjoy exclusive perks such as discounted vacations and referral incentives. The Barista role is an excellent opportunity for individuals seeking to start or advance their careers in hospitality, particularly those with a passion for customer service and teamwork.
Job Requirements
- Must be at least sixteen years old
- Some high school education or equivalent
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills with ability to add, subtract multiply and divide
- Proven customer service skills and communication skills
- Able to read and interpret English language manuals relating to safety, operations, and procedures
- Successful completion of a criminal background and drug screen
Job Qualifications
- Some high school education or equivalent
- Proven customer service skills and communication skills
- Ability to use basic math skills with addition, subtraction, multiplication, and division
- Ability to read and interpret English language manuals relating to safety, operations, and procedures
- Successful completion of a criminal background and drug screen
- Previous experience demonstrating strong customer service
- Prior experience utilizing restaurant equipment and sanitation standards
- Ability to multi-task and prioritize a variety of tasks with minimal direction
- Previous experience with cash transactions and point of sale systems
- Proven teamwork skills
Job Duties
- Communicates with guests to take food and beverage orders
- Prepares customer food and beverage orders
- Provides outstanding customer service and engage in suggestive selling
- Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
- Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
- Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- Ensures food and beverage outlet adheres to the highest standards of cleanliness, presentation, and service
- Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
- Assists in other food outlets as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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