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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $15.25
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf is a leading hospitality and entertainment company renowned for its indoor water park resorts across North America. With a commitment to providing exceptional guest experiences, Great Wolf offers a unique blend of fun, adventure, and relaxation for families and guests of all ages. Their resorts feature a variety of amenities including water attractions, lodging, entertainment options, and dining venues such as coffee shops where the Barista role is based. Great Wolf is dedicated to fostering a positive and inclusive work environment that supports career growth and employee well-being. The company values innovation, teamwork, and customer service excellence, making... Show More

Job Requirements

  • Must be at least sixteen years old
  • Some high school education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills
  • Able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen

Job Qualifications

  • Some high school education or equivalent
  • Proven customer service skills and communication skills
  • Ability to use basic math skills with addition, subtraction, multiplication, and division
  • Ability to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen
  • Previous experience demonstrating strong customer service
  • Prior experience utilizing restaurant equipment and sanitation standards
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and point of sale systems
  • Proven teamwork skills

Job Duties

  • Communicates with guests to take food and beverage orders
  • Prepares customer food and beverage orders
  • Provides outstanding customer service and engage in suggestive selling
  • Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures food and beverage outlet adheres to the highest standards of cleanliness, presentation, and service
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
  • Assists in other food outlets as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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