Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.75 - $15.75
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a well-established family entertainment company best known for its indoor water parks and resort destinations across North America. The company prides itself on delivering an unforgettable experience to guests of all ages, combining thrilling water attractions with relaxing accommodations and engaging activities. Beyond providing a fun and safe environment, Great Wolf focuses heavily on fostering a strong community and inclusive work culture that values employee growth and well-being. As a leader in the hospitality and entertainment sector, Great Wolf continues to expand its footprint and improve its services, backed by a team of dedicated and passionate professionals. The company offers a dynamic and supportive workplace that caters to a broad range of employment types including full-time, part-time, and flexible scheduling options, with competitive compensation packages and multiple opportunities for career advancement.
The Barista role at Great Wolf is an integral position within the resort’s coffee shop operations. The Barista is responsible for ensuring positive guest interactions by taking orders, preparing and serving various food and beverage items, and efficiently managing transactions at point-of-sale terminals. This role requires a friendly and approachable demeanor as well as the ability to deliver outstanding customer service consistently. Employees are expected to maintain the highest standards of cleanliness, presentation, and overall service in the food and beverage outlet. This position supports the guest experience by engaging in suggestive selling, handling equipment maintenance, and assisting in merchandising functions such as display setup, inventory stocking, and merchandise pricing.
The company encourages applicants aged sixteen and older to join the team, offering positions across multiple scheduling types to fit diverse availability. The Barista role serves as an excellent entry point for those looking to launch or grow their careers in the hospitality and entertainment industry. Employees at Great Wolf benefit from extensive training through Great Wolf University, which includes on-the-job instruction and leadership development programs. The company also offers unique perks such as scholarship funds, talent development initiatives, and exclusive discounts on vacations alongside employee referral incentives. The workplace culture prioritizes diversity and inclusion, wellness programs, flexible scheduling, and robust support systems including an Employee Assistance Program and Employee Relief Fund.
Working as a Barista at Great Wolf means being part of a collaborative team that values proactive communication, multi-tasking abilities, and a genuine passion for guest satisfaction. The company acknowledges that compensation varies based on several factors including experience, performance, and location; however, total rewards include annual bonuses, paid time off, and comprehensive benefits such as medical, dental, and vision insurance. This role demands physical capability to lift moderate weights and the endurance to stand or sit for extended periods during shifts. Overall, the Barista position represents an engaging opportunity to grow professionally while contributing to memorable guest experiences in a vibrant and supportive environment.
The Barista role at Great Wolf is an integral position within the resort’s coffee shop operations. The Barista is responsible for ensuring positive guest interactions by taking orders, preparing and serving various food and beverage items, and efficiently managing transactions at point-of-sale terminals. This role requires a friendly and approachable demeanor as well as the ability to deliver outstanding customer service consistently. Employees are expected to maintain the highest standards of cleanliness, presentation, and overall service in the food and beverage outlet. This position supports the guest experience by engaging in suggestive selling, handling equipment maintenance, and assisting in merchandising functions such as display setup, inventory stocking, and merchandise pricing.
The company encourages applicants aged sixteen and older to join the team, offering positions across multiple scheduling types to fit diverse availability. The Barista role serves as an excellent entry point for those looking to launch or grow their careers in the hospitality and entertainment industry. Employees at Great Wolf benefit from extensive training through Great Wolf University, which includes on-the-job instruction and leadership development programs. The company also offers unique perks such as scholarship funds, talent development initiatives, and exclusive discounts on vacations alongside employee referral incentives. The workplace culture prioritizes diversity and inclusion, wellness programs, flexible scheduling, and robust support systems including an Employee Assistance Program and Employee Relief Fund.
Working as a Barista at Great Wolf means being part of a collaborative team that values proactive communication, multi-tasking abilities, and a genuine passion for guest satisfaction. The company acknowledges that compensation varies based on several factors including experience, performance, and location; however, total rewards include annual bonuses, paid time off, and comprehensive benefits such as medical, dental, and vision insurance. This role demands physical capability to lift moderate weights and the endurance to stand or sit for extended periods during shifts. Overall, the Barista position represents an engaging opportunity to grow professionally while contributing to memorable guest experiences in a vibrant and supportive environment.
Job Requirements
- Some high school education or equivalent
- flexibility regarding scheduling based on business demands
- experience utilizing basic math skills with ability to add, subtract multiply and divide
- proven customer service skills and communication skills
- successful completion of a criminal background and drug screen
- ability to lift up to 20 lbs
- able to sit and/or stand for long periods of time
Job Qualifications
- Some high school education or equivalent
- flexibility regarding scheduling based on business demands
- experience utilizing basic math skills with ability to add, subtract multiply and divide
- proven customer service skills and communication skills
- able to read and interpret English language manuals relating to safety, operations, and procedures
- successful completion of a criminal background and drug screen
- previous experience demonstrating strong customer service
- prior experience utilizing restaurant equipment and sanitation standards
- ability to multi-task and prioritize a variety of tasks with minimal direction
- previous experience with cash transactions and point of sale systems
- proven teamwork skills
Job Duties
- Communicates with guests to take food and beverage orders
- prepares customer food and beverage orders
- provides outstanding customer service and engage in suggestive selling
- maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
- assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
- performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
- ensures the daily operation of the retail outlet adheres to operating procedure guidelines
- assists in other food outlets as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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