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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $51.92 - $70.19
Work Schedule
Standard Hours
Benefits
complimentary parking
bonus eligibility
Health Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Job Description
Marriott International stands as a globally recognized leader in the hospitality industry, dedicated to delivering exceptional guest experiences and innovative service across its extensive portfolio of hotels and resorts. Among its esteemed brands is Westin Hotels & Resorts, renowned for pioneering wellness-focused hospitality that empowers guests to enhance their well-being while traveling. The Westin brand emphasizes rejuvenation, vitality, and comfort, striving to create environments where guests feel invigorated and inspired to perform at their best. Operating from its prime location in The Westin Copley Place Boston, situated at 10 Huntington Ave, Boston, Massachusetts, this property serves as a prominent destination... Show More
Job Requirements
- high school diploma or ged
- 4 years experience in sales and marketing, guest services, front desk, or related area
- or 2-year degree from accredited university in business administration, marketing, hotel and restaurant management, or related major
- 2 years experience in sales and marketing or related area
- preferred 4-year college degree
- previous experience in proactive lead generation in hospitality and sales discipline
- experience selling leisure, transient or special corporate business
- strong negotiating and communication skills
- ability to work collaboratively in diverse team environment
Job Qualifications
- high school diploma or ged with 4 years experience in sales and marketing or related area
- or 2-year degree in business administration, marketing, hotel management with 2 years experience
- preferred 4-year college degree
- previous experience in proactive lead generation in hospitality
- experience selling leisure, transient or special corporate business
Job Duties
- acts as on-property sales liaison to drive transient business revenue within specific segments
- uncovers opportunities and develops strong business transient relationships
- achieves transient revenue goals through active solicitation
- develops and executes transient sales initiatives
- partners with area sales and global sales teams to identify and pull through business
- orchestrates sales transactions coordinating with revenue and operations teams
- conducts property walkthroughs and site inspections with clients
- upsells business opportunities to maximize revenue
- implements brand service strategies during sales process
- uses sales tools and systems for forecasting and market analysis
- negotiates contracts and closes sales
- develops transient sales budgets and forecasting reports
- creates and implements transient sales marketing plans
- assists with sales promotions
- attends post stay feedback sessions
- ensures seamless sales-to-operations turnover
- monitors same day selling procedures
- participates in customer service practices
- monitors guest issue resolution
- provides strategic segment insight to sales executives
- builds and strengthens customer relationships
- develops community relationships to expand sales opportunities
- collaborates with off-property sales channels
- maintains timely communication with account customers
- executes exemplary customer service
- serves customers by understanding needs and recommending features
- gains understanding of target customer and service expectations
- utilizes interpersonal skills to lead and influence others
- collaborates in diverse global environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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