Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $120,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
401k Retirement Plan
Paid sick leave

Job Description

We are a dynamic hospitality company overseeing multiple hotel properties committed to delivering exceptional guest experiences and operational excellence. With a strong presence in the industry, our establishment is known for its dedication to quality, innovation, and a supportive work environment that fosters growth and collaboration among team members. We operate with a clear focus on ensuring that every guest interaction is memorable and every operational process is seamless, aligning with our core values of integrity, respect, and professionalism.

This role is pivotal in maintaining the high standards and smooth functioning of two key hotel properties. As the overseer of daily operations, the successful candidate will be responsible for coordinating activities across all departments to ensure a harmonious and efficient work environment. This position demands a strategic leader who can monitor performance metrics diligently, implement best industry practices, and effectively elevate guest satisfaction and operational results. Engagement with guests is a critical aspect of this role, requiring direct interaction to collect feedback, resolve concerns promptly, and continuously enhance service quality.

The leadership aspect extends to conducting regular strategy meetings with department heads, fostering a culture of positivity and productivity. Financial oversight, including budget management and revenue optimization, is an essential component, alongside collaborating on marketing initiatives that boost the hotel's market presence. The individual will play a mentorship role, inspiring and developing teams to uphold the company’s values while delivering top-tier service.

We are proud to be an equal opportunity employer that values diversity and inclusivity, fostering an environment where all employees can thrive authentically. Our commitment to fairness and respect is reflected in our hiring practices and the supportive work culture we cultivate. This role offers a chance to contribute meaningfully to a company that prioritizes guest satisfaction and employee development, supported by robust benefits and a commitment to work-life balance.

The compensation package includes comprehensive benefits starting from the 31st day of employment, such as medical, dental, and vision insurance, health savings accounts (HSA), flexible spending accounts (FSA and DCFSA), and a 401k retirement plan with employer matching. Paid sick leave and additional paid time off are also provided in accordance with applicable laws. This role is ideal for an experienced hospitality professional seeking a leadership position with significant responsibility and opportunity for impact in a fast-paced, guest-focused environment.

Job Requirements

  • Minimum six years of experience in the hotel industry
  • Minimum four years of progressive leadership experience in hotel operations sales and marketing or related professional area
  • Proven leadership experience in hotel operations multi-property experience strongly preferred
  • Exceptional communication and interpersonal skills
  • Strong financial acumen
  • Problem-solving mindset
  • Adaptability in fast-paced environments
  • Passion for hospitality

Job Qualifications

  • Minimum six years of experience in the hotel industry
  • Minimum four years of progressive leadership experience in hotel operations sales and marketing or related professional area
  • Proven leadership experience in hotel operations multi-property experience strongly preferred
  • Exceptional communication and interpersonal skills to engage teams guests and partners
  • Strong financial acumen with the ability to manage budgets and drive revenue growth
  • Problem-solving mindset and adaptability in fast-paced environments
  • Genuine passion for hospitality and commitment to creating memorable guest experiences

Job Duties

  • Oversee daily operations at both properties ensuring seamless coordination across all departments
  • Monitor performance metrics and implement best practices that elevate guest satisfaction and operational results
  • Engage directly with guests to gather feedback resolve concerns and enhance service quality
  • Lead regular strategy meetings with department heads to improve efficiency and foster a positive productive culture
  • Manage budgets optimize revenue strategies and partner on marketing initiatives
  • Inspire mentor and develop your teams to deliver excellence in line with companys core values

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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