
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Optional health benefits
Health Reimbursement Program
Flexible spending account
Stay discounts
Optional company paid life insurance
401(k) and 401(k) matching
Employee assistance program
Voluntary and supplemental insurance options
Select Paid Holidays
Personal floating holiday
loyalty incentives
Job Description
Vision Hospitality Group LLC manages a portfolio of distinguished hotels, including Hilton Garden Inn and Home2Suites in Chattanooga, Tennessee (Hamilton Place). As a leader in the hospitality industry, Vision Hospitality Group emphasizes an entrepreneurial spirit, diversity, teamwork, and community engagement. The company prides itself on fostering a culture that values continuous learning, inclusivity, and a strong commitment to delivering outstanding guest experiences. Associates at Vision Hospitality Group are empowered to be innovative and collaborative, contributing to a dynamic workplace where each individual's strengths are leveraged to achieve operational excellence.
The Dual General Manager position at Hilton Garden Inn and Home2Suites involves comprehensive oversight of the two hotel properties. This leadership role requires a hands-on approach, where the manager is actively involved in every facet of hotel operations including hiring and training staff, managing budgets, driving sales, improving guest satisfaction, and maintaining high associate morale. The Dual General Manager is responsible for ensuring compliance with brand standards and Vision Hospitality Group policies while striving for outstanding performance metrics. This position offers an opportunity to lead by example, embodying the company philosophy of "ONE TEAM. ONE VISION." The role demands innovation, strategic thinking, and the ability to engage and inspire teams towards a common vision of excellence.
Specific duties include developing and executing annual goals and budgets, overseeing revenue management, and actively participating in sales and marketing efforts. The manager will ensure exceptional guest services are delivered consistently, with results measured through guest satisfaction surveys and social media feedback. Regular inspections of the property will be critical for maintaining safety, comfort, and cleanliness. The role also entails coaching and developing team members for career growth and fostering an environment where diversity and inclusivity thrive.
Ideal candidates for this role have a minimum of one year of previous dual hotel experience, with a preference for individuals with assistant general manager or operations management backgrounds. This full-time leadership role requires excellent communication, leadership, problem-solving, and interpersonal skills. The candidate must be adaptable, willing to work flexible hours including nights, weekends, and holidays, and possess a strong sense of integrity and humility. This role offers a unique chance to lead hotels that are committed to being "best in class" while making a positive impact within the local community and the broader Vision Hospitality Group portfolio.
The Dual General Manager position at Hilton Garden Inn and Home2Suites involves comprehensive oversight of the two hotel properties. This leadership role requires a hands-on approach, where the manager is actively involved in every facet of hotel operations including hiring and training staff, managing budgets, driving sales, improving guest satisfaction, and maintaining high associate morale. The Dual General Manager is responsible for ensuring compliance with brand standards and Vision Hospitality Group policies while striving for outstanding performance metrics. This position offers an opportunity to lead by example, embodying the company philosophy of "ONE TEAM. ONE VISION." The role demands innovation, strategic thinking, and the ability to engage and inspire teams towards a common vision of excellence.
Specific duties include developing and executing annual goals and budgets, overseeing revenue management, and actively participating in sales and marketing efforts. The manager will ensure exceptional guest services are delivered consistently, with results measured through guest satisfaction surveys and social media feedback. Regular inspections of the property will be critical for maintaining safety, comfort, and cleanliness. The role also entails coaching and developing team members for career growth and fostering an environment where diversity and inclusivity thrive.
Ideal candidates for this role have a minimum of one year of previous dual hotel experience, with a preference for individuals with assistant general manager or operations management backgrounds. This full-time leadership role requires excellent communication, leadership, problem-solving, and interpersonal skills. The candidate must be adaptable, willing to work flexible hours including nights, weekends, and holidays, and possess a strong sense of integrity and humility. This role offers a unique chance to lead hotels that are committed to being "best in class" while making a positive impact within the local community and the broader Vision Hospitality Group portfolio.
Job Requirements
- high school diploma or equivalent
- previous hotel management experience
- knowledge of fire alarm systems and evacuation procedures
- dependable transportation
- ability to communicate effectively in writing and verbally
- ability to work flexible hours
- organized and honest work ethic
- outgoing personality
- maintain professional appearance
- ability to handle physical demands including lifting up to 25 pounds and standing for extended periods
- ability to speak and understand English
- ability to work with diverse cultures and backgrounds
- demonstrate dedication, innovation, respect, excellence, community-focus, and service spirit
Job Qualifications
- minimum one year of previous dual hotel experience
- assistant general manager or operations management experience preferred
- excellent communication skills
- strong leadership abilities
- problem-solving skills
- interpersonal skills
- ability to work flexible schedules including nights, weekends, and holidays
- understanding of safety and security procedures
- knowledge of hospitality industry standards
Job Duties
- oversee overall hotel operations including hiring, training, and budgeting
- manage sales, guest service and satisfaction, associate satisfaction, and owner satisfaction
- ensure compliance with vision hospitality group policy, brand standards, and legal requirements
- develop and implement annual goals and budgets
- lead sales and marketing efforts
- deliver exceptional guest service and maintain high guest satisfaction scores
- inspect property regularly and implement action plans for safety, comfort, and cleanliness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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