Dual General Manage - Homewood Suites & Hampton Inn, Woburn, Massachusetts.

Concord Hospitality is a well-established company specializing in hotel management dedicated to delivering exceptional hospitality services. Known for its strong commitment to associate welfare and guest satisfaction, Concord Hospitality operates with a unique culture grounded in five cornerstones: Quality, Integrity, Community, Profitability, and Fun. The company is renowned for fostering an inclusive and rewarding workplace where diversity and inclusion are highly valued, creating a 'Great Place to Work for All.' This emphasis on employee satisfaction is complemented by competitive wages and a comprehensive benefits package, making Concord Hospitality a desirable employer within the hospitality industry.

We are currently seeking an experienced and driven General Manager to lead a successful hotel team and ensure outstanding operational performance aligned with the brand's standards. The role is a full-time leadership position with a competitive salary range of $127,884 to $143,870, reflecting the critical responsibilities and expectations tied to this role. The General Manager will play a vital role in connecting the hotel brand, owners, and Concord Hospitality's corporate framework, serving as the key liaison to drive the business forward.

The General Manager position requires overseeing all aspects of hotel operations including hiring, motivating, and guiding the management team to deliver excellent service while nurturing an empowering and supportive work environment. This role demands inspiring greatness in the team, encouraging employees to achieve their full potential, and fostering a workplace culture marked by integrity, transparency, respect, and professionalism. The successful candidate will lead by example, demonstrating care for both team members and their families, which aligns with Concord's associate-first philosophy.

Key responsibilities include hiring, mentoring, and leading a passionate management team that aligns with the company's values. The General Manager will ensure that hotel operations meet stringent brand standards and training requirements, effectively managing budgets, supplies, and deadlines to meet financial objectives. This position also requires significant engagement with external stakeholders such as city officials and community partners, enhancing the hotel’s presence and contributing to the local economy.

Through strong leadership and a focus on service excellence, the General Manager will drive guest satisfaction scores and foster a positive, rewarding work environment that recognizes the achievements of the team. This role is not only about managing operations but also about building a cohesive and motivated workforce that is committed to the hotel’s success and Concord Hospitality’s mission.

Candidates should have proven experience as a General Manager or in select service hotel operations along with strong sales, networking, and leadership skills. Prior experience managing budgets and driving financial results is essential, as is the ability to organize, oversee details and produce results. Experience in mentoring and motivating a team is critical to success in this role.