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Dual Front Desk Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,028.00 - $72,034.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Tuition Reimbursement
discounts on hotel rooms and dining

Job Description

White Lodging is a prominent hospitality company known for developing and operating a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities in the United States. With a strong dedication to excellence, White Lodging emphasizes creating memorable experiences for guests while fostering a workplace environment that encourages personal and professional growth. The company’s commitment to hospitality goes beyond surface-level service; it aims to bring the true virtue of hospitality to life, making every interaction meaningful and impactful. White Lodging’s culture promotes inclusivity and values diversity, ensuring that all employees feel welcomed... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior leadership or supervisory experience
  • Strong interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Proficiency in front office software and financial management
  • Ability to manage multiple tasks and priorities
  • Customer service orientation

Job Qualifications

  • Prior leadership or supervisory experience
  • Experience with brand hotel or upscale property is a bonus
  • Passion for service with a positive, can-do attitude
  • Desire to develop and coach associates
  • Ability to creatively problem solve
  • Strong communication skills
  • Commitment to delivering excellent guest service

Job Duties

  • Carry out all daily shift operations of the Front Office department
  • Provide leadership, training and shift flow management while coaching front desk agents and supervisors
  • Create proactive hiring plans and assist in hourly interviews
  • Provide the highest quality of service to guests and ensure associates do the same
  • Perform hands-on duties as needed including financials, payroll, scheduling
  • Act as an ambassador of the establishment
  • Execute problem-solving strategies to deliver results

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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