Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $25,790.94 - $29,029.36
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
team environment
Job Description
DSW, also known as Designer Shoe Warehouse, is a prominent footwear retailer dedicated to providing customers with a vast and curated collection of shoes that represent style, comfort, and individuality. As a company deeply rooted in the love for shoes, DSW is passionate about helping customers express themselves through footwear that suits their personality and lifestyle. With a commitment to inclusivity and community, DSW values diverse perspectives and fosters a culture where every associate is empowered to contribute to a positive and engaging shopping experience. Joining DSW means becoming part of a vibrant team that prioritizes authenticity, integrity, and collaboration,... Show More
Job Requirements
- No previous retail experience required
- Must have the availability to meet the needs of the business
- Ability to spend up to 100 percent of working time standing or walking around the store
- Ability to lift up to 50 pounds on an occasional to frequent basis
- Ability to stoop, kneel, crouch, or crawl on a frequent basis
Job Qualifications
- Good verbal and written communication skills
- Proficient in use of technology to engage in customer interactions including register, register keyboard, iPhone, and calculator
- Professional, friendly, and customer service focused
- Ability to move with tempo to meet time bound expectations
- Must have the availability to meet the needs of the business
- Ability to spend up to 100 percent of working time standing or walking around the store
- Lifting ability up to 50 pounds occasionally
- Ability to stoop, kneel, crouch, or crawl on a frequent basis
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- Maintain a neat, clean, and safe environment for customers, including clearing trash, returning shoes to their proper location, cleaning breakrooms and restrooms, vacuuming, and other housekeeping tasks
- Receive inbound freight, prepare and place merchandise on the sales floor, complete markdowns, maintain clearance standards, and organize the stockroom
- Complete all functions of the fulfillment process including locating items, inspecting product condition, packaging, and label placement for pick up or delivery
- Use company tools such as iPhones and registers to search product availability and order for customers
- Complete customer transactions following DSW policies, ensure accuracy in money handling, operate register and calculator
- Collaborate with Customer Experience Leader on escalated service issues
- Follow all asset protection policies and procedures
- Actively participate in daily team meetings and ongoing training
- Be open and responsive to coaching and feedback
- Demonstrate teamwork and support inclusivity
Job Qualifications
Experience
No experience required
Job Location
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