Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $29,713.92 - $32,729.97
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Training and Development
team environment
Job Description
DSW, also known as Designer Shoe Warehouse, is a premier retailer specializing in a wide range of stylish and high-quality footwear. With a strong presence as a leading shoe company, DSW focuses on delivering a personalized and enjoyable shopping experience to customers who are passionate about shoes and fashion. The company prides itself on its core values, which emphasize inclusivity, integrity, enthusiasm, ownership, and belonging. These values create a vibrant community where associates and customers alike feel empowered and valued. DSW's commitment to fostering diverse perspectives and creating a welcoming environment sets it apart as not only a retailer but... Show More
Job Requirements
- Must have the availability to meet the needs of the business
- Must have the ability to spend up to 100% of working time standing or walking around the store
- Lifting including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
- Stoop, kneel, crouch or crawl on a frequent basis
Job Qualifications
- No previous retail experience required
- Good verbal and written communication skills
- Proficient in use of technology to successfully engage in customer interactions including register, register keyboard, iPhone, and calculator
- Professional, friendly, and customer service focused
- Ability to move with tempo to meet time bound expectations
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- Share the benefits of the DSW Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- Maintain a neat, clean, and safe environment for internal and external customers including clearing trash, returning shoes to their locations according to DSW standards, cleaning associate and public areas, vacuuming, and other housekeeping tasks
- Receive inbound freight, prepare and place merchandise on sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize the stockroom
- Complete all functions of the fulfillment process including locating items, inspecting product condition, packaging and labeling to ensure readiness for pick up/delivery
- Use company tools to search product availability for customers
- Perform other duties as assigned by management
- Complete customer transactions following DSW policies and procedures
- Ensure accuracy in counting money and providing correct change
- Operate a calculator and enter data via the register keyboard
- Partner with Customer Experience Leader when customer situations and service issues escalate
- Follow all asset protection policies and procedures
- Actively participate in daily team meetings and ongoing training
- Be open to and responsive to coaching and feedback
- Demonstrate teamwork and support inclusivity
Job Qualifications
Experience
No experience required
Job Location
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