Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement benefits
ongoing training
employee discount
team environment
Career growth opportunities
Job Description
DSW, also known as Designer Shoe Warehouse, is a premier footwear and accessories retailer dedicated to providing a variety of shoe styles to customers who value both fashion and comfort. Established with the mission to offer the best brands at competitive prices, DSW has grown to become a trusted name in the retail shoe industry, with a strong presence across the United States. The company prides itself on creating a welcoming environment where shoppers can find shoes that express their individual style and personality, making every pair a reflection of who they are. DSW’s core values emphasize inclusivity, integrity, enthusiasm,... Show More
Job Requirements
- Must have the availability to meet the needs of the business
- professional, friendly, and customer service focused
- ability to move with tempo to meet time bound expectations
- good verbal and written communication skills
- proficient in use of technology to successfully engage in customer interactions including Register, Register Keyboard, iPhone, Calculator
- must have the ability to spend up to 100% of working time standing or walking around the store
- lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
- stoop, kneel, crouch or crawl on a frequent basis
Job Qualifications
- No previous retail experience required
- must have professional, friendly, and customer service focused attitude
- good verbal and written communication skills
- proficient in use of technology to successfully engage in customer interactions including Register, Register Keyboard, iPhone, Calculator
- ability to move with tempo to meet time bound expectations
- ability to spend up to 100% of working time standing or walking around the store
- ability to lift up to a maximum of 50 pounds occasionally to frequently
- ability to stoop, kneel, crouch or crawl frequently
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- share the benefits of the DSW Loyalty program and enroll new members
- answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- maintain a neat, clean, and safe environment for internal and external customers including clearing trash, cleaning restrooms, and vacuuming
- receive inbound freight, prepare and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom
- complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up or delivery
- use company tools to search product availability to order for the customer
- complete customer transactions while following DSW’s policies and procedures including accuracy in counting money and providing correct change
- partner with the Customer Experience Leader when customer situations and service issues escalate
- actively participate in daily team meetings and ongoing training
- be open to and responsive to coaching and feedback
- demonstrate teamwork and support inclusivity
Job Qualifications
Experience
No experience required
Job Location
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