Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement plan options
ongoing training and development
Supportive team environment
Job Description
DSW Inc., known as Designer Shoe Warehouse, is a leading footwear and accessories retailer recognized for offering an extensive collection of stylish and affordable shoes. With a dedication to customer satisfaction and a passion for shoes, DSW has cultivated a community that values individuality, authenticity, and inclusive collaboration. The company places strong emphasis on its core values, which include loving what they do, owning responsibilities, doing what's right with honesty and integrity, and fostering a sense of belonging among employees and customers alike. These values guide the behavior of associates and leadership within the company, creating a supportive and dynamic... Show More
Job Requirements
- Availability to meet the needs of the business
- professional and customer service focused attitude
- good verbal and written communication
- proficient in technology use for customer interactions
- able to spend up to 100 percent of working time standing or walking
- ability to lift up to 50 pounds occasionally
- able to stoop, kneel, crouch, or crawl frequently
- no previous retail experience required
Job Qualifications
- High school diploma or equivalent preferred
- strong customer service skills
- effective verbal and written communication skills
- ability to use technology including registers, iPhones, and calculators
- ability to stand and walk for extended periods
- physical capability to lift up to 50 pounds occasionally
- enthusiasm for retail and working with customers
- willingness to learn and take feedback
- team-oriented mindset
Job Duties
- Greet every customer with a helpful and friendly approach
- read customer cues and match their needs with an elevated level of service
- share benefits of the DSW loyalty program and enroll new members
- answer questions regarding products and complete customer transactions through in-store sales or digital orders
- maintain a neat, clean, and safe shopping environment by clearing trash, organizing merchandise, cleaning public areas, and maintaining stockroom standards
- receive inbound freight, prepare and place merchandise on the sales floor per DSW standards
- complete markdowns and maintain clearance standards
- locate items, inspect product condition, package and label for pickup or delivery
- use company tools such as iPhone and register for product search and order processing
- complete customer transactions accurately following policy and cash handling procedures
- partner with Customer Experience Leader on escalated service issues
- follow all asset protection policies
- participate in daily team meetings and training
- be open to coaching and demonstrate teamwork and inclusivity
Job Qualifications
Experience
No experience required
Job Location
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