Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $30,125.50 - $33,284.59
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plans
flexible scheduling
Training and development opportunities
Job Description
DSW, also known as Designer Shoe Warehouse, is a prominent footwear and accessories retailer known for its extensive selection of high-quality shoes and exceptional customer service. With a passion for footwear, DSW is dedicated to helping customers express their unique style and feel confident through their shoe choices. The company operates with a strong set of core values that emphasize inclusivity, integrity, personal ownership, and passion for the work they do. This dedication to values and customer experience makes DSW a dynamic and exciting place to work for individuals who are enthusiastic about retail and enjoy engaging with a diverse... Show More
Job Requirements
- No previous retail experience required
- Must have the availability to meet the needs of the business
- Professional, friendly, and customer service focused
- Ability to move with tempo to meet time bound expectations
- Good verbal and written communication skills
- Proficient in use of technology to successfully engage in customer interactions
- Must have the ability to spend up to 100% of working time standing or walking around the store
- Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
- Stoop, kneel, crouch or crawl on a frequent basis
Job Qualifications
- Professional, friendly, and customer service focused
- Good verbal and written communication skills
- Proficient in use of technology including register, register keyboard, iPhone, and calculator
- Ability to move with tempo to meet time-bound expectations
- Must have availability to meet business needs
- Ability to stand or walk up to 100% of working time
- Ability to lift up to 50 pounds occasionally to frequently
- Ability to stoop, kneel, crouch, or crawl frequently
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- Share the benefits of the DSW Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- Maintain a neat, clean, and safe environment by clearing trash, returning shoes to locations, cleaning breakrooms and restrooms, vacuuming, and cleaning mirrors and front walkways
- Receive inbound freight, prepare and place merchandise on the sales floor, complete markdowns, maintain clearance standards, and organize and maintain the stockroom
- Complete all functions of the fulfillment process including locating items, inspecting condition, packaging, and label placement ensuring readiness for pick up or delivery
- Use company tools to search product availability and order for customers
- Complete customer transactions accurately following policies and procedures, including counting money and providing correct change
- Partner with Customer Experience Leader when service issues escalate
- Follow all asset protection policies and procedures
- Participate actively in daily team meetings and ongoing training
- Be open to coaching and feedback
- Demonstrate teamwork and support inclusivity
Job Location
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