Job Overview
Benefits
employee discount
flexible scheduling
Opportunities for advancement
Training and Development
Fun and inclusive work environment
Job Description
DSW, also known as Designer Shoe Warehouse, is a leading footwear and accessories retailer with a deep passion for shoes and style. At DSW, shoes are more than just products; they symbolize personal expression, identity, and confidence. The company is committed to creating an inclusive community grounded in core values that guide every decision and interaction. These values foster an environment where diversity of voice and perspective is not only welcomed but essential. Employees at DSW are empowered to bring energy, integrity, and enthusiasm into their roles, contributing to an upbeat and engaging shopping experience for customers.
DSW is... Show More
DSW is... Show More
Job Requirements
- Must have the availability to meet the needs of the business
- Ability to spend up to 100 percent of working time standing or walking around the store
- Ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
- Ability to stoop, kneel, crouch or crawl on a frequent basis
Job Qualifications
- No previous retail experience required
- Good verbal and written communication skills
- Proficient in use of technology to successfully engage in customer interactions such as register, register keyboard, iPhone, calculator
- Ability to move with tempo to meet time-bound expectations
- Professional, friendly and customer service focused
- Demonstrate teamwork and support inclusivity
- Open and responsive to coaching and feedback
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- Share the benefits of the DSW Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- Maintain a neat, clean, and safe environment for customers and associates by clearing trash, organizing stock, cleaning restrooms and common areas
- Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize the stockroom
- Complete all functions of the fulfillment process including locating items, inspecting product condition, packaging and label placement ensuring readiness for pick up or delivery
- Use company tools to search product availability to order for customers
- Complete customer transactions accurately following DSW policies and procedures, provide correct change, and operate the register and calculator
- Partner with the Customer Experience Leader to manage escalated customer situations and follow all asset protection policies and procedures
- Actively participate in daily team meetings, ongoing training, and demonstrate teamwork and inclusivity
- Be open and responsive to coaching and feedback
Job Location
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