Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $27,729.75 - $31,065.24
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
team-oriented culture
Job Description
DSW (Designer Shoe Warehouse) is a prominent footwear retailer known for its extensive selection of shoes and accessories that cater to diverse styles and preferences. At DSW, shoes are more than just products; they are a means of self-expression and identity, reflecting who customers are and inspiring them to be their authentic selves. The company prides itself on building a community anchored by core values that influence every decision and interaction. These values include loving what they do, owning their responsibilities, doing what is right with honesty and integrity, and fostering a sense of belonging by valuing unique experiences and... Show More
Job Requirements
- Must have availability to meet the needs of the business
- Ability to spend up to 100% of working time standing or walking
- Ability to lift up to 50 pounds occasionally
- Ability to stoop, kneel, crouch, or crawl frequently
- Good verbal and written communication skills
- Proficient in technology use including register and mobile devices
- Professional and customer service focused attitude
- Must be able to follow DSW policies and procedures
- Openness to coaching and feedback
- Ability to work as part of a team and support inclusivity
Job Qualifications
- High school diploma or equivalent preferred
- No previous retail experience required
- Strong verbal and written communication skills
- Proficient in use of technology such as registers, calculators, and mobile devices
- Customer service oriented with a friendly and professional attitude
- Ability to work in a fast-paced environment and meet time-bound expectations
- Ability to stand or walk for extended periods
- Ability to lift up to 50 pounds occasionally
- Willingness to learn and adapt to change
- Demonstrates teamwork and inclusivity
Job Duties
- Greet every customer with a helpful and friendly approach and match their needs with an elevated level of service
- Share the benefits of the DSW Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through in-store sales or digital orders
- Maintain a neat, clean, and safe environment including clearing trash, restocking shoes, cleaning public areas, and organizing the stockroom
- Receive inbound freight, prepare merchandise, complete markdowns, and maintain clearance standards
- Complete all functions of the fulfillment process including locating items, inspecting products, packaging, and label placement
- Use company tools such as iPhone and register to search product availability and assist customers
- Complete customer transactions accurately and responsibly while following DSW policies
- Partner with Customer Experience Leader to resolve escalated customer service issues
- Follow all asset protection policies and procedures
- Actively participate in team meetings and ongoing training
- Be open to coaching and feedback
- Demonstrate teamwork and support inclusivity
Job Location
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