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DSW Store Associate Part-Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $26,042.52 - $29,196.97
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Benefits

competitive pay
employee discount
Paid training
Opportunities for advancement
inclusive work environment
team-oriented culture
Ongoing coaching and development

Job Description

DSW, also known as Designer Shoe Warehouse, is a leading footwear and accessories retailer known for its diverse selection of shoes and exceptional customer service. The company has established a unique relationship with its products and customers by celebrating individuality and self-expression through footwear. DSW operates retail stores across the United States and offers digital shopping options to provide a seamless and personalized shopping experience.

Joining DSW means becoming part of a community driven by core values that foster inclusion, integrity, ownership, and passion. These values guide every decision and interaction, ensuring both associates and customers feel respected and ... Show More

Job Requirements

  • Must have the availability to meet the needs of the business
  • Professional, friendly, and customer service focused
  • Ability to move with tempo to meet time bound expectations
  • Good verbal and written communication skills
  • Proficient in use of technology to successfully engage in customer interactions (register, register keyboard, iPhone, calculator)
  • Must have the ability to spend up to 100 percent of working time standing or walking around the store
  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
  • Stoop, kneel, crouch or crawl on a frequent basis

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication skills, both verbal and written
  • Customer service orientation
  • Ability to work as part of a team
  • Basic proficiency with technology such as register, iPhone, and calculator
  • Physical ability to stand or walk for extended periods
  • Ability to lift up to 50 pounds occasionally
  • Willingness to learn and adapt quickly
  • Positive attitude and enthusiasm

Job Duties

  • Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
  • Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members
  • Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
  • Maintain a neat, clean, and safe environment including clearing trash, returning shoes to location, cleaning breakroom and restrooms, vacuuming, cleaning mirrors and walkways
  • Receive inbound freight, prepare and place merchandise on sales floor, complete markdowns, maintain clearance standards, and organize stockroom
  • Complete fulfillment process including locating items, inspecting product condition, packaging and label placement for pickup or delivery
  • Use company tools such as iPhone and register to search product availability and order for customers
  • Complete customer transactions accurately, follow policies and procedures, count money and provide correct change
  • Partner with Customer Experience Leader when service issues escalate
  • Follow all asset protection policies and procedures
  • Participate in daily team meetings and ongoing training
  • Be open to coaching and feedback
  • Demonstrate teamwork and support inclusivity

Job Location

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