Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.75 - $17.75
Benefits
Health Insurance
Paid Time Off
Retirement benefits
employee discount
ongoing training
Team-oriented environment
Career growth opportunities
Job Description
DSW, also known as Designer Shoe Warehouse, is a well-established footwear retailer dedicated to offering a diverse selection of shoes that inspire confidence and self-expression. As a leader in the retail shoe industry, DSW prides itself on providing high-quality products coupled with exceptional customer service. Their commitment to inclusivity, integrity, and positive work culture is central to their operations, making them a sought-after employer in the retail space. DSW values diversity and inclusion, emphasizing a workplace where all voices are heard and respected. The company fosters an environment where associates can grow professionally while providing customers authentic and personalized service.Show More
Job Requirements
- Must have the availability to meet the needs of the business
- No previous retail experience required
- Must have the ability to spend up to 100% of working time standing or walking around the store
- Ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
- Ability to stoop, kneel, crouch or crawl on a frequent basis
- Good verbal and written communication skills
- Proficient in technology use including register and calculator
- Professional, friendly, and customer service focused
Job Qualifications
- Good verbal and written communication skills
- Proficient in use of technology including register, iPhone, calculator
- Professional, friendly, and customer service focused attitude
- Ability to stand or walk for extended periods
- Ability to lift up to 50 pounds occasionally
- Ability to stoop, kneel, crouch or crawl frequently
- Willingness to participate in daily team meetings and training
- Ability to respond positively to coaching and feedback
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- Share the benefits of the DSW Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- Maintain a neat, clean, and safe environment including clearing trash, restocking merchandise, cleaning breakrooms and restrooms, vacuuming, and housekeeping
- Receive inbound freight, prepare and place merchandise on the sales floor per standards, complete markdowns, maintain clearance standards, organize and maintain the stockroom
- Complete all functions of the fulfillment process including locating items, inspecting product condition, packaging and labeling for pick up or delivery
- Use company tools to search product availability and order for customers
- Complete customer transactions accurately, handle money and provide correct change, operate registers and calculators
- Partner with management when customer service issues escalate
- Follow all asset protection policies and procedures
- Actively participate in team meetings and ongoing training
- Be open and responsive to coaching and feedback
- Demonstrate teamwork and support inclusivity
Job Location
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