Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $30,000.00 - $31,484.59
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
ongoing training and development
Supportive team environment
Job Description
DSW, also known as Designer Shoe Warehouse, is a leading footwear and accessories retailer recognized for its wide selection of trendy, affordable shoes that cater to diverse customer preferences. Established with the vision to provide quality footwear and exceptional customer service, DSW has grown into a beloved brand with a nationwide presence. The company emphasizes a culture of inclusivity, diversity, and community, ensuring every associate feels valued and supported. At DSW, shoes are not just products; they represent personal expression, confidence, and style. The company fosters a collaborative environment where associates are encouraged to bring their authentic selves to work,... Show More
Job Requirements
- Must have the availability to meet the needs of the business
- Ability to move with tempo to meet time-bound expectations
- Must have the ability to spend up to 100 percent of working time standing or walking around the store
- Lifting ability up to 50 pounds on an occasional to frequent basis
- Capacity to stoop, kneel, crouch or crawl on a frequent basis
Job Qualifications
- Professional and friendly customer service skills
- Good verbal and written communication skills
- Proficient in technology use for customer interactions including registers, keyboards, iPhones, and calculators
- Ability to spend extended periods standing or walking
- Ability to lift up to 50 pounds occasionally
- Ability to stoop, kneel, crouch, or crawl frequently
- Openness to feedback and ongoing learning
- Teamwork and inclusivity orientation
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- Share the benefits of the DSW Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- Maintain a neat, clean, and safe environment for internal and external customers including clearing trash, returning shoes to their proper location per DSW standards, cleaning breakrooms and public restrooms, vacuuming, and cleaning mirrors and walkways
- Receive inbound freight, prepare and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom
- Complete all functions of the fulfillment process including locating items, inspecting product condition, packaging and labeling for pick up or delivery
- Use company tools to search product availability and order products for customers
- Complete customer transactions accurately following DSW’s policies and procedures, handle cash and provide correct change
- Partner with the Customer Experience Leader to address escalated customer situations and service issues
- Actively participate in daily team meetings and ongoing training, be open to coaching, and demonstrate teamwork and support inclusivity
Job Location
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