Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.50
Benefits
Health Insurance
Paid Time Off
Retirement benefits
employee discount
ongoing training
inclusive work environment
Career development opportunities
Job Description
DSW, also known as Designer Shoe Warehouse, is a premier footwear retailer known for its diverse collection of shoes and accessories. With a strong passion for offering high-quality products and an exceptional shopping experience, DSW has established itself as a go-to destination for shoe lovers who seek style, comfort, and value. The company's commitment to inclusivity, customer satisfaction, and innovation has fueled its growth and solidified its presence in the retail footwear industry across the United States.
DSW embraces a culture that values individuality, authenticity, and teamwork. The brand’s core values include We Love What We Do, W... Show More
DSW embraces a culture that values individuality, authenticity, and teamwork. The brand’s core values include We Love What We Do, W... Show More
Job Requirements
- Must have availability to meet the needs of the business
- Ability to spend up to 100 percent of working time standing or walking
- Ability to lift up to 50 pounds occasionally or frequently
- Ability to stoop, kneel, crouch or crawl frequently
Job Qualifications
- Professional, friendly, and customer service focused
- Good verbal and written communication skills
- Proficient in use of technology for customer interactions including register, iPhone, calculator
- Ability to move with tempo to meet time bound expectations
- Must have ability to spend up to 100 percent of working time standing or walking
- Ability to lift up to 50 pounds occasionally or frequently
- Ability to stoop, kneel, crouch or crawl frequently
- No previous retail experience required
Job Duties
- Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at
- Share the benefits of the DSW Loyalty program and enroll new members
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders
- Maintain a neat, clean, and safe environment including clearing trash, returning shoes to location, cleaning breakroom and restrooms, vacuuming, and cleaning mirrors and walkways
- Receive inbound freight, prepare and place merchandise on sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize the stockroom
- Complete fulfillment process tasks including locating items, inspecting product condition, packaging, and label placement ensuring readiness for pick up or delivery
- Use company tools such as iPhone and register to search product availability and order for customers
- Complete customer transactions accurately following DSW policies and procedures
- Partner with Customer Experience Leader when customer service issues escalate
- Follow all asset protection policies and procedures
- Actively participate in daily team meetings and ongoing training
- Be open and responsive to coaching and feedback
- Demonstrate teamwork and support inclusivity
Job Location
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