Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.25 - $28.85
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
paid life insurance
401(k) retirement plan
Employee stock purchase plan
Lithia Learning Center
vehicle purchase discounts
wellness programs
Job Description
Driveway is an innovative digital retail platform designed to revolutionize the car buying and selling experience by combining technology and human touch for a seamless, convenient process without pressure or haggling. As the digital retail arm of Lithia & Driveway (LAD), Driveway partners with nearly 300 dealerships across the United States, making it a major player in the automotive retail industry. This company is committed to making vehicle ownership easy, transparent, and enjoyable by leveraging an extensive network and cutting-edge innovation to provide a smarter and smoother customer journey. Driveway is a rapidly growing entity known for its strong emphasis on innovation, customer service, and teamwork, positioning itself as a leader in the auto retail tech space.
The role of Driveway Valet I is a vital entry-level position aimed at providing a premium customer experience through seamless vehicle acquisition and logistics. This position requires a detail-oriented, motivated individual who can manage vehicle pickups and deliveries for new and used vehicles within their assigned market area while maintaining excellent communication and service standards. The Driveway Valet I serves as a direct ambassador between customers and the company, ensuring every interaction reflects the brand's commitment to transparency and convenience. This role offers an hourly pay range from $19.25 to $28.85, making it an attractive opportunity for those starting their career in automotive retail or looking to develop their skills within a dynamic, customer-focused environment. The Driveway Valet I role involves using digital tools and platforms to facilitate vehicle acquisition sales, managing customer appointments, conducting thorough vehicle inspections, handling all necessary paperwork, and obtaining and maintaining a notary commission. Candidates will also undergo intensive training to become experts in all brand products and features, equipping them with the knowledge to educate and assist customers effectively. This position offers an excellent gateway into the automotive retail industry with strong growth potential and a comprehensive benefits package, including medical, dental, vision, paid holidays, retirement plans, and more. Driveway promotes a culture of continuous learning, positive teamwork, and accountability, making it an ideal place for professionals who value humility, integrity, and performance improvement.
The role of Driveway Valet I is a vital entry-level position aimed at providing a premium customer experience through seamless vehicle acquisition and logistics. This position requires a detail-oriented, motivated individual who can manage vehicle pickups and deliveries for new and used vehicles within their assigned market area while maintaining excellent communication and service standards. The Driveway Valet I serves as a direct ambassador between customers and the company, ensuring every interaction reflects the brand's commitment to transparency and convenience. This role offers an hourly pay range from $19.25 to $28.85, making it an attractive opportunity for those starting their career in automotive retail or looking to develop their skills within a dynamic, customer-focused environment. The Driveway Valet I role involves using digital tools and platforms to facilitate vehicle acquisition sales, managing customer appointments, conducting thorough vehicle inspections, handling all necessary paperwork, and obtaining and maintaining a notary commission. Candidates will also undergo intensive training to become experts in all brand products and features, equipping them with the knowledge to educate and assist customers effectively. This position offers an excellent gateway into the automotive retail industry with strong growth potential and a comprehensive benefits package, including medical, dental, vision, paid holidays, retirement plans, and more. Driveway promotes a culture of continuous learning, positive teamwork, and accountability, making it an ideal place for professionals who value humility, integrity, and performance improvement.
Job Requirements
- High school diploma or equivalent
- Valid driver’s license and clean driving record
- Ability to acquire and maintain a notary commission
- Strong customer service skills
- Ability to use online tools and software
- Willingness to undergo extensive training
- Ability to work independently and as part of a team
Job Qualifications
- Strong attention to detail
- Excellent communication skills
- Sense of urgency
- Active listening
- Critical thinking
- Time management
- Proficient vehicle product knowledge
Job Duties
- Facilitate online vehicle acquisition sales via an online portal
- Maintain customer appointment calendar
- Educate customers on process
- Maintain marketplace reports
- Provide an excellent customer experience while completing thorough vehicle inspections
- Execute vehicle acquisition paperwork
- Maintain excellent communication with team and store leadership
- Use online valuation tools to purchase or valuate customer vehicle
- Troubleshoot any customer needs or concerns
- Navigate customer through vehicle acquisition process
- Complete required paperwork with customer
- Acquire and maintain a notary commission
- Go under intensive training to ensure up to date knowledge of all brand products and features
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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