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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $19.25 - $28.85
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
paid life insurance
401(k) retirement plan
Employee stock purchase plan
Learning and Development Programs
vehicle purchase discounts
wellness programs
Job Description
Driveway is a dynamic and innovative company that operates as the digital retail arm of Lithia & Driveway (LAD), a network consisting of nearly 300 dealerships across the United States. Driveway redefines how consumers buy and sell cars by combining the convenience of online shopping with the trusted support of experienced professionals. Their platform emphasizes transparency, ease, and enjoyment in the vehicle ownership journey by removing traditional barriers such as haggling and pressure, allowing customers to complete transactions comfortably from their own homes. The company prides itself on blending technology with personal service to create a seamless and smarter car... Show More
Job Requirements
- Entry level position
- Ability to acquire and maintain a notary commission
- Proficient vehicle product knowledge
- Strong communication skills
- Ability to manage customer appointments and schedules
- Capacity to perform vehicle inspections
- Willingness to undergo intensive product training
- Problem-solving abilities
- Reliable and detail oriented
- Customer service oriented
- Ability to troubleshoot customer concerns and needs
Job Qualifications
- Strong attention to detail
- Excellent communication skills
- Sense of urgency
- Active listening
- Critical thinking
- Time management
- Proficient vehicle product knowledge
Job Duties
- Facilitate online vehicle acquisition sales via an online portal
- Maintain customer appointment calendar
- Educate customers on process
- Maintain marketplace reports
- Provide an excellent customer experience while completing thorough vehicle inspections
- Execute vehicle acquisition paperwork
- Maintain excellent communication with team and store leadership
- Use online valuation tools to purchase or valuate customer vehicle
- Troubleshoot any customer needs or concerns
- Navigate customer through vehicle acquisition process
- Complete required paperwork with customer
- Acquire and maintain a notary commission
- Go under intensive training to ensure up to date knowledge of all brands products and features
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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