Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality company dedicated to creating an enriching and supportive work environment where people come first. With a strong emphasis on employee wellbeing, diversity, growth, and development, Pyramid Global Hospitality has established a People First culture that fosters meaningful relationships between employees and management. The company operates over 230 properties worldwide, providing unique opportunities for career advancement across the hospitality sector. Employees benefit from comprehensive health insurance, retirement plans, paid time off, and exclusive perks such as on-site wellness programs, local discounts, and discounted hotel stays. Additionally, Pyramid Global Hospitality offers ongoing training and professional development to help employees expand their skills and advance their careers.
One of the premier properties under Pyramid Global Hospitality is The DoubleTree by Hilton Boston Logan Airport Chelsea. This hotel features 180 guest rooms and suites, over 1,200 square feet of event space, and two dining outlets, including the Pendulum Pub. Located just 2 miles from Boston Logan Airport and within close proximity to downtown Boston and public transportation, DoubleTree provides an ideal setting for both business and leisure travelers. Joining the team here means becoming part of a company focused on exceptional guest experiences and employee career growth.
The role of Hotel Shuttle Driver at The DoubleTree by Hilton Boston Logan Airport Chelsea is a highly rewarding position for individuals passionate about customer service and hospitality. Shuttle Drivers play a crucial role in welcoming guests, ensuring their comfort and convenience by providing transportation within the local area. This position requires a friendly, engaging personality that helps create memorable first impressions and lasting positive experiences for guests from all over the world. Beyond transportation, Shuttle Drivers act as local area experts, offering guests helpful recommendations and assisting with any transportation needs.
This role involves interaction with guests at various touchpoints, helping them discover unique wanderlust experiences throughout their stay, and supporting other staff members to maintain a seamless guest experience. The ideal candidate is proactive, attentive, and committed to delivering personalized service to every guest. They will maintain the shuttle's cleanliness and operational readiness while reporting any issues promptly. This position is perfect for someone eager to grow a career in hospitality within a supportive and collaborative environment at a world-class property, offering competitive compensation at $19 per hour.
One of the premier properties under Pyramid Global Hospitality is The DoubleTree by Hilton Boston Logan Airport Chelsea. This hotel features 180 guest rooms and suites, over 1,200 square feet of event space, and two dining outlets, including the Pendulum Pub. Located just 2 miles from Boston Logan Airport and within close proximity to downtown Boston and public transportation, DoubleTree provides an ideal setting for both business and leisure travelers. Joining the team here means becoming part of a company focused on exceptional guest experiences and employee career growth.
The role of Hotel Shuttle Driver at The DoubleTree by Hilton Boston Logan Airport Chelsea is a highly rewarding position for individuals passionate about customer service and hospitality. Shuttle Drivers play a crucial role in welcoming guests, ensuring their comfort and convenience by providing transportation within the local area. This position requires a friendly, engaging personality that helps create memorable first impressions and lasting positive experiences for guests from all over the world. Beyond transportation, Shuttle Drivers act as local area experts, offering guests helpful recommendations and assisting with any transportation needs.
This role involves interaction with guests at various touchpoints, helping them discover unique wanderlust experiences throughout their stay, and supporting other staff members to maintain a seamless guest experience. The ideal candidate is proactive, attentive, and committed to delivering personalized service to every guest. They will maintain the shuttle's cleanliness and operational readiness while reporting any issues promptly. This position is perfect for someone eager to grow a career in hospitality within a supportive and collaborative environment at a world-class property, offering competitive compensation at $19 per hour.
Job Requirements
- High school diploma or equivalent
- At least one year of customer service experience
- Valid driver’s license with a clean driving record
- Ability to stand and run during shifts
- Strong communication and interpersonal skills
- Ability to handle fast-paced work environment
- Availability to work weekends and holidays
- Positive and engaging demeanor
- Team-oriented mindset
Job Qualifications
- At least one year in a customer service role with high guest interaction
- Experience in the hospitality industry is a plus
- Valid driver’s license with no infractions
- Ability to solve problems effectively
- Strong teamwork skills
- Pleasant and helpful personality
- Ability to work full shifts standing and running to retrieve cars
- Outgoing and engaging personality
- Excellent verbal communication skills
- Ability to work in a fast-paced environment
- Availability to work various shifts including weekends and holidays
Job Duties
- Help guests discover their wanderlust experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interact with all guests by welcoming them, opening doors, and assisting with bags
- Remain knowledgeable about the local area, including traffic patterns and directions to common attractions and restaurants
- Offer recommendations for areas of interest
- Maintain the cleanliness and operation of the shuttle, reporting any problems to management
- Assist guests with securing other forms of transportation as needed
- Collaborate with other attendants to ensure a personalized experience for each guest
- Assist lobby attendant in keeping the entrance area clean and organized
- Go above and beyond to create memorable guest and employee interactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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