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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $28.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment
Job Description
Fortune Fish & Gourmet is a leading food distribution company specializing in the delivery and sourcing of premium seafood, beef, poultry, and gourmet products. Known for its commitment to quality and responsible sourcing, the company combines an extensive product selection with exceptional customer service and environmental stewardship. Fortune Fish & Gourmet values its team members and strives to foster a culture of excellence, professionalism, and dedication, all of which contribute to creating a positive impact on the meals and lives of its customers. The company operates with a clear mission to elevate meals and lives and a vision centered on... Show More
Job Requirements
- High school diploma or equivalent
- two to three years of commercial driving experience
- transportation of temperature-controlled product experience preferred
- friendly, outgoing, and courteous customer service demeanor
- a sense of urgency in meeting critical and time-sensitive deadlines with the ability to work with limited supervision
- must have a valid Class A license
- available to work long shifts and Saturdays
- basic English-speaking proficiency
- reside within the Grand Rapids or Kalamazoo, Michigan area
- physically able to stand, sit, walk, and drive for prolonged periods
- regularly able to lift up to 80 pounds, occasionally over 80 pounds
- able to pass a Medical Examiner’s Certification
Job Qualifications
- High school diploma or equivalent
- two to three years of commercial driving experience
- experience transporting temperature-controlled products preferred
- friendly and courteous customer service demeanor
- ability to work with limited supervision
- valid Class A license
- basic English-speaking proficiency
Job Duties
- Perform all pre-trip responsibilities to include checking route numbers and account numbers for assigned deliveries
- perform necessary vehicle safety inspections for vehicle
- drive and deliver customer orders according to predetermined route
- ensure vehicle is properly secured during drop-offs
- load and unload products from vehicle using dolly or other appropriate devices safely
- verify delivery of items with customer and obtain proper signatures confirming receipt of product
- contact management to discuss issues or concerns as they arise throughout the workday
- perform all post-delivery actions, including unloading damaged product, customer returns, and complete any necessary documents
- follow Department of Transportation (DOT) and Hazard Analysis Critical Control Point (HACCP) regulations during the operation of the truck and handling of product
- monitor and ensure that temperature-controlled vehicles maintain required temperature limits to ensure product quality
- develop and maintain high levels of customer satisfaction and goodwill by providing professional assistance and by demonstrating an interest in the customer’s needs
- report any complaints to Supervisor
- collect money from customers and properly record transactions on company documentation, including invoices
- ensure that payment (cash, checks, etc.) are properly secured
- ensure that safety training is current as per company policy
- supports the Fleet Manager by ensuring that vehicles are maintained according to schedule and records are current and correct
- other duties as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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