Drink Service Support

Crowley, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Paid Time Off

Free games

flexible scheduling

Job Description

Dave & Buster's is a renowned entertainment and dining venue that combines the excitement of arcade games with a full-service restaurant and bar experience. Established as a leading name in the entertainment industry, Dave & Buster's offers an energetic atmosphere where guests can enjoy a diverse menu, creative cocktails, and an extensive array of arcade games and interactive experiences. Known for its vibrant environment and commitment to exceptional guest service, Dave & Buster's delivers fun, food, and drinks all under one roof, creating memorable moments for friends, families, and groups celebrating special occasions. As a company, Dave & Buster's values its employees and prides itself on maintaining a supportive and inclusive workplace culture that fosters teamwork, personal growth, and career development.

The Drink Service Support team member at Dave & Buster's plays a crucial role in the dynamic bar environment by backing up the bartenders and ensuring the smooth operation of the bar service area. This role is perfect for individuals who thrive in fast-paced, energetic settings and enjoy multitasking to help create a lively and enjoyable atmosphere for guests. The position offers flexible scheduling options suitable for students or those balancing multiple commitments and provides the unique perk of free access to games, enhancing the overall employee experience.

In this role, you will assist bartenders by maintaining stock levels, preparing garnishes, replenishing supplies, and keeping the bar area tidy and organized. You will also be responsible for handling guest inquiries, supporting inventory management, and ensuring compliance with responsible alcohol service policies. Your efforts will directly contribute to reducing wait times, improving service efficiency, and enhancing guest satisfaction. By working collaboratively with your team, you will help create an environment where guests can enjoy exceptional drink service in a fun and vibrant setting. Dave & Buster’s comprehensive benefits package, including medical, dental, vision coverage, and a 401K plan, underscores their commitment to the well-being and financial future of their employees. This role is ideal for someone who values a fast-moving work environment where no two shifts are the same and wants to be part of a team dedicated to delivering great guest experiences through excellent teamwork and support.

Job Requirements

be approachable and able to maintain a friendly and courteous manner, even during busy periods
be available to work flexible schedules, including days, evenings, and/or weekends, as required
thrive in a dynamic, fast-paced environment with moderate to high noise levels
be able to understand and effectively communicate instructions and information
be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
move efficiently within the bar service area and stand for extended periods of time
be able to walk or stand for the entire duration of their scheduled shift
frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

high school diploma or equivalent preferred
prior experience in a bar or restaurant environment is a plus but not required
ability to communicate effectively with team members and guests
strong multitasking and organizational skills
knowledge of responsible alcohol service and safety guidelines is an advantage
positive attitude and team-oriented mindset
ability to work flexible schedules including evenings and weekends

Job Duties

plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our guests
keeps the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for guests
maintains a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times
assists with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized for a positive guest interaction
supports the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
alerts the bartender or manager to any guest issues or concerns observed at the bar
adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
assists with periodic inventory counts of bar stock as needed
checks and replenishes all required bar supplies before, during, and after service periods
reports any shortages to the manager
maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
provides support to other team members as required to ensure smooth and efficient overall operations
maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations