Drink Service Support

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
vision coverage
401k plan
flexible scheduling
Free games
Employee Discounts

Job Description

Dave & Buster's is a leading entertainment and dining company that uniquely combines an exciting restaurant experience with a vibrant gaming atmosphere. Established to provide a fun and engaging environment for guests of all ages, Dave & Buster's features a diverse menu, a full-service bar, and an expansive arcade filled with interactive games. The company is renowned for blending great food and drinks with entertainment, making it a popular destination for social gatherings, corporate events, and family outings. As a dynamic and fast-growing brand, Dave & Buster's emphasizes customer satisfaction, employee development, and community engagement, ensuring a rewarding experience for both guests and team members alike.

The Drink Service Support team member at Dave & Buster's plays a vital role in maintaining the smooth and efficient operation of the bar service area. This position is perfect for individuals who thrive in a fast-paced, energetic environment and possess excellent multitasking skills. The role supports the bar team by handling essential tasks such as replenishing bar supplies, preparing garnishes, managing inventory, and maintaining a clean and organized workspace. This allows bartenders to focus on delivering exceptional service and crafting memorable drink experiences for guests. The position offers flexible scheduling options, which makes it ideal for students or individuals balancing multiple commitments. In addition to competitive pay, employees in this role may have access to a comprehensive benefits package that includes medical, dental, and vision coverage, a 401K plan for long-term financial security, and the unique perk of free games, adding excitement to the workday and beyond.

As a Drink Service Support team member, you will be an integral part of the Dave & Buster's team, contributing directly to a lively and enjoyable atmosphere. Your responsibilities will involve close collaboration with bartenders and supervisors to ensure the bar area operates seamlessly. You will be responsible for monitoring stock levels, addressing spills or equipment issues promptly, and assisting with guest interactions by providing quick and accurate information to bartenders. Maintaining a positive and helpful attitude, especially during busy service times, will be key to your success. You will also handle the organization and cleanliness of the bar, ensuring all items such as liquor, beer, wine, mixers, glassware, and garnishes are well-stocked and stored properly.

Safety and compliance are top priorities at Dave & Buster's. The Drink Service Support team member must adhere to all company policies related to responsible alcohol service and safety regulations. You will be expected to meet legal age requirements for handling alcoholic beverages and follow established protocols to maintain a safe environment for guests and staff. Overall, this position offers a great opportunity for individuals looking to enhance their skills in hospitality and customer service while working in a fun and supportive environment that values teamwork and employee well-being.

Job Requirements

  • must be at least the minimum legal age for serving or handling alcoholic beverages as per local regulations
  • able to stand or walk for the entire duration of the scheduled shift
  • able to lift and carry items weighing up to 30 pounds
  • available to work flexible schedules including days, evenings, and weekends
  • able to thrive in a dynamic, fast-paced environment with moderate to high noise levels
  • able to reach, bend, stoop, lift, and wipe down surfaces as needed
  • effective communication skills
  • approachable and able to maintain a friendly and courteous manner even during busy periods

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a bar or hospitality environment is an asset
  • ability to work effectively in a fast-paced, team-oriented setting
  • strong communication and interpersonal skills
  • basic knowledge of responsible alcohol service and safety regulations
  • ability to maintain a positive and courteous attitude under pressure
  • familiarity with bar equipment and inventory management is a plus

Job Duties

  • play a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our guests
  • keep the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
  • provide efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for guests
  • maintain a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times
  • assist with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized for a positive guest interaction
  • support the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
  • ensure that empty drinkware is collected and the bar area remains organized and presentable throughout service

Job Criteria

Experience

Entry Level (1-2 years)


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