Drink Service Support

Cleburne, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Free games

flexible scheduling

Employee Discounts

Job Description

Dave & Buster's is a vibrant entertainment company that blends dining, exciting games, and unforgettable experiences all under one roof. Known for its lively atmosphere and modern arcade-style entertainment, Dave & Buster's offers guests a unique blend of food, drinks, and interactive fun, making it a popular destination for families, friends, and corporate events. As a leader in the entertainment and dining industry, Dave & Buster's prides itself on creating a welcoming environment where guests can enjoy everything from classic video games to the latest technology-based amusements, alongside a full-service restaurant and bar. The company is committed to delivering excellent customer service, maintaining a safe and enjoyable atmosphere, and supporting its team members through competitive benefits and flexible scheduling.

The Drink Service Support team member role at Dave & Buster's is an essential position within the bar service area, crucial for maintaining a smooth and efficient flow during busy shifts. This role is perfectly suited for individuals who thrive in fast-paced, energetic environments and enjoy multitasking while supporting a dynamic bar team. As part of this position, you will play a vital role in assisting bartenders by replenishing supplies, preparing garnishes, maintaining ice levels, and ensuring the bar area is clean, organized, and fully stocked. This support allows bartenders to focus on crafting exceptional drinks and providing memorable experiences for guests.

In this role, you will actively contribute to the lively atmosphere that guests expect at Dave & Buster's by facilitating seamless drink service. The role requires keen attention to detail to monitor stock levels, promptly address spills or equipment malfunctions, and assist with inventory counts when needed. Maintaining positive interactions with guests and other team members is also a key aspect, as you help answer inquiries and address any issues at the bar. The position emphasizes teamwork, communication, and responsibility, including adhering to all safety regulations and company policies related to alcohol service.

Dave & Buster's offers flexible scheduling options to help accommodate your personal commitments such as school or another job, making it an excellent opportunity for those seeking part-time or varied hours. The company values its employees and provides a comprehensive benefits package, including medical, dental, and vision coverage, a 401K plan to support your financial future, and the added perk of free games, making work both productive and enjoyable. If you are looking for a role where you can engage with a fantastic team, enhance your skills in a hospitality setting, and be part of a fun and dynamic environment, the Drink Service Support position at Dave & Buster's is a perfect fit.

Job Requirements

be approachable and able to maintain a friendly and courteous manner, even during busy periods
be available to work flexible schedules, including days, evenings, and/or weekends, as required
thrive in a dynamic, fast-paced environment with moderate to high noise levels
be able to understand and effectively communicate instructions and information
be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
move efficiently within the bar service area and stand for extended periods of time
be able to walk or stand for the entire duration of their scheduled shift
frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area

Job Qualifications

high school diploma or equivalent preferred
previous experience in food service or hospitality is a plus
ability to work efficiently in a fast-paced environment
strong communication and interpersonal skills
ability to maintain a friendly and courteous manner even during busy periods
basic knowledge of bar operations and inventory management
ability to multitask and anticipate the needs of bartenders
commitment to following company policies and responsible alcohol service guidelines

Job Duties

plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our guests
keeps the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for guests
maintains a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times
assists with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized for a positive guest interaction
supports the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
alerts the bartender or manager to any guest issues or concerns observed at the bar
adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
assists with periodic inventory counts of bar stock as needed
checks and replenishes all required bar supplies before, during, and after service periods, reports any shortages to the manager
maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
provides support to other team members as required to ensure smooth and efficient overall operations
maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations