Drink Service Support

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Free games

Job Description

Dave & Buster's is an entertainment and dining establishment renowned for its unique combination of dining, arcade games, and live entertainment, creating a vibrant and engaging atmosphere for guests of all ages. Established as a leading restaurant and entertainment venue, Dave & Buster's offers more than just food and drinks; it delivers an immersive experience where guests can enjoy delicious meals alongside thrilling games and entertainment options. The company is dedicated to fostering a fun, inclusive workplace where team members feel valued and empowered to contribute to the overall guest experience. With locations throughout the United States and Canada, Dave & Buster's is continuously expanding and innovating, making it an exciting place to build a career in the hospitality and entertainment industry.

The role of Drink Service Support team member at Dave & Buster's is integral to maintaining the seamless operation of the bar service area, which is vital in enhancing guest satisfaction. This position is characterized by a fast-paced, energetic environment where multitasking and teamwork are essential. Drink Service Support staff play a crucial role in supporting bartenders by ensuring that the bar is well-stocked, organized, and running efficiently behind the scenes, enabling bartenders to focus on delivering exceptional drink service and creating memorable experiences for guests. This position offers flexible scheduling to accommodate diverse life commitments such as school or additional jobs, emphasizing work-life balance. Working as a Drink Service Support member at Dave & Buster's means you become part of a dynamic team that values collaboration and positive customer interactions.

The responsibilities associated with this role include assisting bartenders in replenishing supplies, preparing garnishes, managing inventory, and maintaining cleanliness and organization in the bar area. These duties contribute to creating a lively and enjoyable atmosphere for guests by supporting the delivery of excellent drink service. Drink Service Support team members act as a vital link between bartenders and other operational aspects, ensuring any issues such as low stock levels, equipment malfunctions, or guest concerns are promptly reported and addressed. The role requires physical stamina to handle tasks such as lifting beverage cases and ice containers and standing for extended periods, along with the ability to communicate effectively and maintain a friendly, courteous demeanor even during busy periods.

Employment in this role is backed by a comprehensive benefits package for many positions, including medical, dental, and vision coverage, participation in a 401K retirement plan, and the unique perk of free games—offering not only a job but an environment filled with excitement and fun beyond work hours. Dave & Buster's commitment to equal opportunity employment and adherence to all nondiscrimination laws makes it a welcoming workplace for diverse applicants. Overall, the Drink Service Support position at Dave & Buster's is an excellent opportunity for individuals looking to be part of a lively hospitality setting while developing valuable skills in teamwork, customer service, and operational efficiency.

Job Requirements

  • be at least the minimum legal age for serving or handling alcoholic beverages in your location
  • be approachable and maintain a friendly and courteous manner even during busy periods
  • be able to work flexible schedules including days, evenings, and weekends
  • be able to lift and carry items weighing up to 30 pounds
  • be able to stand and walk for entire shifts
  • be able to repeatedly reach, bend, stoop, lift, and wipe surfaces
  • be able to thrive in a noisy, dynamic environment
  • be able to understand and communicate instructions clearly

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in a bar or restaurant environment is a plus
  • ability to work in a fast-paced, high-energy setting
  • strong communication and teamwork skills
  • ability to handle multiple tasks simultaneously
  • positive attitude and strong customer service orientation
  • knowledge of responsible alcohol service policies and safety regulations

Job Duties

  • plays a key role in facilitating excellent drink service that complements food and entertainment
  • keeps bartenders and supervisors informed of low stock, spills, or equipment issues, taking action or suggesting solutions
  • promptly replenishes bar supplies, prepares garnishes, and maintains ice levels
  • maintains a positive and helpful attitude supporting bartenders during peak times
  • assists with guest inquiries by communicating with bartenders and ensuring a well-maintained bar area
  • retrieves ingredients, glassware, and items for bartenders quickly and efficiently
  • collects empty drinkware and keeps the bar area organized and presentable throughout service

Job Criteria

Experience

No experience required


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