Drink Service Support

Alamo, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Job Description

Dave & Buster's is a leading restaurant and entertainment company renowned for combining a full-service restaurant with the excitement of a video arcade. Established to provide a unique and fun experience for guests of all ages, Dave & Buster's offers a lively atmosphere where food, drinks, and games come together seamlessly. With locations across multiple states, the company is dedicated to delivering exceptional customer service, memorable experiences, and a dynamic work environment for its employees. The company prides itself on its commitment to employee satisfaction, offering flexible work schedules and comprehensive benefits that cater to various life commitments, whether it's school, another job, or personal endeavors. Employees at Dave & Buster's enjoy engaging in a fast-paced, energetic workplace that values teamwork, communication, and continuous growth. Team members have access to opportunities for advancement and are supported in their roles to ensure both guest satisfaction and personal development.

The Drink Service Support position at Dave & Buster's plays a vital behind-the-scenes role in maintaining the smooth operation of the bar service area. This role is perfect for those who thrive in bustling environments and excel at multitasking. As a Drink Service Support team member, you will assist bartenders by replenishing supplies, preparing garnishes, maintaining ice levels, and managing the organization and cleanliness of the bar. Your work directly contributes to decreasing wait times and enhancing the guest experience by enabling bartenders to focus on crafting exceptional drinks and delivering outstanding service. The position offers flexible scheduling options to accommodate various lifestyles and commitments, making it an ideal part-time or full-time opportunity. You will find yourself part of a collaborative and positive team environment where your contributions are valued and recognized. Moreover, Dave & Buster's provides a comprehensive benefits package that may include medical, dental, and vision insurance, a 401K retirement plan, and unique perks such as free access to games, boosting both your work-life balance and overall enjoyment. In this role, your keen attention to detail and proactive approach will ensure that the bar remains stocked, organized, and inviting, contributing to the establishment's lively atmosphere and memorable guest experiences. The company upholds all safety and responsible alcohol service policies, ensuring compliance with local laws. This position requires physical stamina as the role involves standing for extended periods, lifting up to 30 pounds, and working efficiently in a fast-paced, moderate to high noise environment. You will develop and maintain positive working relationships with fellow team members to foster a cooperative and efficient work setting. If you are enthusiastic about supporting a dynamic bar team and contributing to a vibrant entertainment venue, this role at Dave & Buster's is an excellent opportunity to grow, learn, and be part of a fun and energetic workforce.

Job Requirements

Be approachable and able to maintain a friendly and courteous manner, even during busy periods
be available to work flexible schedules, including days, evenings, and/or weekends, as required
thrive in a dynamic, fast-paced environment with moderate to high noise levels
be able to understand and effectively communicate instructions and information
be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
move efficiently within the bar service area and stand for extended periods of time
be able to walk or stand for the entire duration of their scheduled shift
frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area
must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations

Job Qualifications

Must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
The physical demands described below are representative of what a Drink Service Support team member must be able to perform to successfully execute the essential functions of this job

Job Duties

Get ready for excitement both during and after work
As a crucial member of our Drink Service team, the Drink Service Support role ensures the seamless and efficient operation of the bar service area
You will play a vital role in assisting our Bartenders, allowing them to concentrate on delivering exceptional drink service and crafting memorable experiences for our Guests
Plays a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our Guests
Keeps the Bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
Provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for Guests
Maintains a positive and helpful attitude while supporting the Bartenders and anticipating their needs during peak service times
Assists with Guest inquiries by communicating information to the Bartender and ensuring the bar area is well-maintained and organized for a positive Guest interaction
Supports the Bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
Ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
Alerts the Bartender or Manager to any Guest issues or concerns observed at the bar
Adheres to all company policies and procedures regarding responsible alcohol service and safety regulations
Responsible for stocking and organizing all bar-related inventory, including liquor, beer, wine, mixers, glassware, and garnishes, in designated storage locations
Assists with periodic inventory counts of bar stock as needed
Checks and replenishes all required bar supplies before, during, and after service periods
Reports any shortages to the Manager
Maintains the cleanliness and organization of the entire bar service area, including counters, shelves, refrigerators, and storage areas
Provides support to other team members as required to ensure smooth and efficient overall operations
Maintains positive working relationships with all Dave & Buster's team members to foster a collaborative and productive work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform these fundamental tasks
While performing the duties of a Drink Service Support team member, the individual will frequently need to:
Be approachable and able to maintain a friendly and courteous manner, even during busy periods
Be available to work flexible schedules, including days, evenings, and/or weekends, as required
Thrive in a dynamic, fast-paced environment with moderate to high noise levels
Be able to understand and effectively communicate instructions and information
Be able to lift and carry items such as beverage cases, ice containers, and bus tubs, weighing up to 30 pounds
Move efficiently within the bar service area and stand for extended periods of time
Be able to walk or stand for the entire duration of their scheduled shift
Frequently reach, bend, stoop, lift, and wipe down surfaces to maintain a clean and well-stocked bar area