Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
Employee Discounts
Job Description
Dave & Buster's is a premier entertainment venue known for combining dining, arcade gaming, and sports viewing under one roof. Established with the mission to bring fun to life, Dave & Buster's blends a vibrant atmosphere with high-quality food and beverages, creating a unique experience for guests of all ages. With locations across the United States, the company prides itself on delivering energetic and memorable entertainment through top-notch service, exciting games, and exceptional hospitality. As a leader in the entertainment and dining industry, Dave & Buster's is dedicated to fostering an inclusive environment where team members can thrive, grow, and contribute to the company's success and guest satisfaction.
The role of Drink Service Support at Dave & Buster's is an essential position within the bar service team, designed for individuals who excel in fast-paced, dynamic environments. This role supports bartenders by ensuring that the bar area operates efficiently and smoothly, allowing bartenders to focus on creating outstanding drink experiences for guests. The Drink Service Support team member replenishes supplies, maintains stock levels, and assists in organizing the bar, making sure that guests enjoy prompt and attentive service throughout their visit.
This position is ideal for those who enjoy working in a lively atmosphere and want to be part of a supportive team where every shift offers new challenges and excitement. The schedule is flexible, accommodating work-life balance for students or those with other commitments. Beyond work, employees benefit from a comprehensive benefits package that can include medical, dental, and vision insurance, a 401K plan for retirement savings, and the unique perk of free gaming access on-site.
As a critical member of the Drink Service Support team, you will play a pivotal role in maintaining the flow of operations behind the bar. Your responsibilities will range from preparing garnishes and managing ice levels to promptly addressing low stock notifications and ensuring cleanliness in the bar area. With keen attention to detail, positive customer service skills, and effective communication, you'll help create a welcoming environment that enhances the overall guest experience. Working closely with bartenders and management, you will contribute to a lively and fun atmosphere that is the hallmark of Dave & Buster's. Commitment to company policies, especially regarding responsible alcohol service, is paramount, ensuring safety and compliance at all times. This role offers an opportunity to build valuable hospitality skills that can lead to future growth within the company or the industry at large.
The role of Drink Service Support at Dave & Buster's is an essential position within the bar service team, designed for individuals who excel in fast-paced, dynamic environments. This role supports bartenders by ensuring that the bar area operates efficiently and smoothly, allowing bartenders to focus on creating outstanding drink experiences for guests. The Drink Service Support team member replenishes supplies, maintains stock levels, and assists in organizing the bar, making sure that guests enjoy prompt and attentive service throughout their visit.
This position is ideal for those who enjoy working in a lively atmosphere and want to be part of a supportive team where every shift offers new challenges and excitement. The schedule is flexible, accommodating work-life balance for students or those with other commitments. Beyond work, employees benefit from a comprehensive benefits package that can include medical, dental, and vision insurance, a 401K plan for retirement savings, and the unique perk of free gaming access on-site.
As a critical member of the Drink Service Support team, you will play a pivotal role in maintaining the flow of operations behind the bar. Your responsibilities will range from preparing garnishes and managing ice levels to promptly addressing low stock notifications and ensuring cleanliness in the bar area. With keen attention to detail, positive customer service skills, and effective communication, you'll help create a welcoming environment that enhances the overall guest experience. Working closely with bartenders and management, you will contribute to a lively and fun atmosphere that is the hallmark of Dave & Buster's. Commitment to company policies, especially regarding responsible alcohol service, is paramount, ensuring safety and compliance at all times. This role offers an opportunity to build valuable hospitality skills that can lead to future growth within the company or the industry at large.
Job Requirements
- be of legal age to serve or handle alcoholic beverages according to local laws
- ability to work flexible schedules including days, evenings, and weekends
- must be approachable and maintain a friendly and courteous manner during busy periods
- ability to thrive in a fast-paced, noisy environment
- physical ability to lift and carry up to 30 pounds
- ability to stand and walk for extended periods
- frequently reach, bend, stoop, lift, and wipe down surfaces to maintain cleanliness
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in food or beverage service is an asset
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- excellent multitasking and organizational abilities
- positive attitude and customer service orientation
- knowledge of responsible alcohol service practices
Job Duties
- play a key role in facilitating excellent drink service that complements our food and entertainment, contributing to a lively and enjoyable atmosphere for our guests
- keep the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions, taking immediate action or suggesting solutions
- provide efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained, helping to reduce wait times for guests
- maintain a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times
- assist with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized for a positive guest interaction
- support the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
- ensure that empty drinkware is collected and the bar area remains organized and presentable throughout service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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