Drink Service Support

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible scheduling
team environment

Job Description

Dave & Buster's is a premier restaurant and entertainment venue that combines dining, gaming, and fun to create an exciting experience for guests of all ages. Known for its vibrant atmosphere and extensive game selection, Dave & Buster's operates across multiple locations in the United States and Canada. The company prides itself on providing excellent customer service and a dynamic work environment where employees can thrive, learn, and contribute to memorable guest experiences. This establishment is not just a place to enjoy food and drinks but a hub for socializing, entertainment, and celebration, making it a popular destination for families, friends, and colleagues.

The role of Drink Service Support at Dave & Buster's is a critical part of the bar service team that ensures smooth and efficient operations behind the scenes. As a Drink Service Support team member, your primary responsibility will be to assist bartenders by managing bar supplies, stocking inventory, and maintaining cleanliness to facilitate exceptional drink service. This position requires a highly energetic individual who thrives in a fast-paced environment, excels at multitasking, and enjoys working collaboratively with a team. Flexibility is key, as scheduling options accommodate diverse life commitments including school or other jobs, making it an attractive opportunity for students, part-time workers, and hospitality professionals seeking a dynamic workplace.

You will play a vital role in creating an enjoyable atmosphere for guests by supporting bartenders in preparing garnishes, replenishing stock, and maintaining ice levels, all while ensuring the bar area remains organized and presentable throughout shifts. Additionally, the role involves proactive communication with bartenders and supervisors to report any issues such as low stock levels, spills, or equipment malfunctions promptly. With a keen eye for detail and a positive attitude, you will contribute to reducing wait times for guests and enhancing their overall experience.

This position also involves assisting guests with inquiries by acting as a liaison to bartenders and promptly addressing any concerns or issues observed at the bar. Adherence to company policies on responsible alcohol service and safety regulations is paramount, ensuring that all duties are performed within legal boundaries. Beyond basic responsibilities, Drink Service Support team members engage in regular inventory checks, organization of storage areas, and cooperation with other team members to maintain operational efficiency.

Dave & Buster's values its employees highly and offers a comprehensive benefits package that includes medical, dental, and vision insurance, a 401K retirement plan for financial security, and the unique perk of free games, making every work shift fun and rewarding. This opportunity not only promises an engaging work experience but also potential for growth and learning within a well-established entertainment and hospitality brand that prioritizes employee well-being and team collaboration.

Job Requirements

  • minimum legal age for serving alcoholic beverages
  • able to lift up to 30 pounds
  • able to work flexible schedules including weekends
  • able to stand or walk for long periods
  • able to communicate effectively
  • able to maintain a friendly demeanor
  • able to work in a noisy environment

Job Qualifications

  • must meet the minimum legal age requirement for serving or handling alcoholic beverages as per local regulations
  • able to lift and carry items weighing up to 30 pounds
  • able to understand and effectively communicate instructions and information
  • able to maintain a friendly and courteous manner during busy periods
  • able to work flexible schedules including days, evenings, and weekends
  • able to thrive in a fast-paced, dynamic environment with moderate to high noise levels
  • able to stand or walk for extended periods during a shift

Job Duties

  • plays a key role in facilitating excellent drink service that complements our food and entertainment, keeping the bartender and immediate supervisor informed of any low stock levels, spills, or equipment malfunctions
  • provides efficient assistance by promptly replenishing bar supplies, preparing garnishes, and ensuring ice levels are maintained
  • maintains a positive and helpful attitude while supporting the bartenders and anticipating their needs during peak service times
  • assists with guest inquiries by communicating information to the bartender and ensuring the bar area is well-maintained and organized
  • supports the bartender by quickly and efficiently retrieving ingredients, glassware, and other necessary items
  • ensures that empty drinkware is collected and the bar area remains organized and presentable throughout service
  • alerts the bartender or manager to any guest issues or concerns observed at the bar

Job Criteria

Experience

No experience required


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